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1. Parties: Identification of the group entities entering into the agreement, including their registration details and roles (data controller/processor)
2. Background: Context of the agreement, relationship between the parties, and purpose of the data processing arrangement
3. Definitions: Definitions of key terms used in the agreement, aligned with POPIA definitions
4. Scope and Purpose of Processing: Detailed description of the permitted data processing activities and their purposes
5. Duration: Term of the agreement and conditions for termination
6. Nature and Categories of Personal Information: Specification of the types of personal information to be processed
7. Data Subject Categories: Identification of the categories of data subjects whose data will be processed
8. Obligations of the Data Controller: Responsibilities and obligations of the controlling entity under POPIA
9. Obligations of the Data Processor: Detailed processor obligations including security, confidentiality, and subprocessing requirements
10. Technical and Organizational Measures: Security measures required to protect personal information
11. Data Subject Rights: Procedures for handling data subject requests and ensuring compliance with POPIA rights
12. Data Breach Notification: Procedures and timeframes for reporting and handling data breaches
13. Audit Rights: Rights and procedures for conducting compliance audits
14. Liability and Indemnities: Allocation of liability and indemnification provisions
15. Governing Law and Jurisdiction: Specification of South African law and jurisdiction
1. Cross-Border Transfers: Required when personal information will be transferred outside South Africa, specifying compliance with POPIA Section 72
2. Special Personal Information: Required when processing special personal information as defined in POPIA
3. Direct Marketing: Required when personal information will be used for direct marketing purposes
4. Automated Decision Making: Required when automated processing will be used to make decisions about data subjects
5. Children's Personal Information: Required when processing personal information of children
6. Insurance Requirements: Optional section specifying required insurance coverage for data processing activities
7. Cost Allocation: Required when there are specific cost-sharing arrangements between group entities
1. Schedule 1: Processing Activities: Detailed description of specific processing activities, including purposes, categories of data, and processing operations
2. Schedule 2: Technical and Security Measures: Detailed specification of security controls, encryption standards, and other technical measures
3. Schedule 3: Approved Subprocessors: List of approved subprocessors and their specific roles
4. Schedule 4: Data Transfer Mechanisms: Details of mechanisms used for international data transfers within the group
5. Schedule 5: Contact Details: Contact information for key personnel, including Data Protection Officers and designated representatives
6. Appendix A: Data Breach Response Plan: Detailed procedures and contact protocols for handling data breaches
7. Appendix B: Audit Procedures: Specific procedures and requirements for conducting compliance audits
8. Appendix C: Standard Forms: Templates for data subject requests, breach notifications, and other standard communications
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