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Enterprise Framework Agreement

Enterprise Framework Agreement Template for Austria

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Key Requirements PROMPT example:

Enterprise Framework Agreement

"I need an Enterprise Framework Agreement under Austrian law for a software development company providing IT services to multiple European clients, with specific focus on data protection and service level commitments, planned to commence from March 2025."

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Document background
The Enterprise Framework Agreement is designed for businesses operating in Austria seeking to establish a structured, long-term commercial relationship with clear governance and operational procedures. It is particularly suited for situations where parties anticipate multiple transactions or ongoing services and want to avoid negotiating terms for each individual order. The agreement complies with Austrian commercial law requirements while incorporating international best practices for framework agreements. It includes comprehensive provisions for ordering processes, performance standards, risk allocation, and dispute resolution, with flexibility to accommodate specific requirements through schedules and appendices. This document type is commonly used in various sectors where businesses need a robust legal framework for recurring transactions, especially in complex supply chains or service delivery arrangements.
Suggested Sections

1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and registered addresses

2. Background: Context of the agreement, relationship between parties, and general purpose of the framework agreement

3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation

4. Structure of the Agreement: Explanation of how the framework agreement operates, including its relationship with subsequent orders or statements of work

5. Term and Termination: Duration of the framework agreement, renewal provisions, and termination rights

6. Ordering Process: Procedures for placing, accepting, and processing orders under the framework

7. Prices and Payment: General pricing principles, payment terms, invoicing requirements, and price adjustment mechanisms

8. Performance Standards: General quality standards, service levels, and performance requirements applicable to all orders

9. Intellectual Property Rights: Ownership and licensing of IP, including pre-existing IP and newly created IP

10. Confidentiality: Protection of confidential information exchanged under the agreement

11. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations

12. Force Majeure: Provisions for handling events beyond parties' reasonable control

13. Governing Law and Jurisdiction: Specification of Austrian law as governing law and jurisdiction for disputes

14. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

Optional Sections

1. Data Protection: Detailed GDPR compliance provisions, required if personal data processing is involved

2. Insurance: Insurance requirements, needed for high-risk or high-value frameworks

3. Compliance with Laws: Specific regulatory compliance obligations, important for regulated industries

4. Environmental and Social Responsibility: ESG requirements, relevant for companies with sustainability commitments

5. Export Control: Required for frameworks involving international trade or controlled goods

6. Security Requirements: Detailed security obligations, essential for IT or sensitive operations

7. Personnel: Requirements for staff qualifications and vetting, relevant for service-based frameworks

8. Change Control: Formal process for managing changes to the framework or orders, useful for complex relationships

Suggested Schedules

1. Schedule 1 - Products and Services: Detailed description of products/services covered by the framework

2. Schedule 2 - Pricing Schedule: Detailed pricing, including any volume discounts or pricing mechanisms

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and remedies

4. Schedule 4 - Order Template: Standard form for placing orders under the framework

5. Schedule 5 - Technical Requirements: Detailed technical specifications or requirements

6. Schedule 6 - Operational Procedures: Detailed processes for day-to-day operations and communication

7. Schedule 7 - Contact Details: Key contacts and escalation procedures

8. Schedule 8 - Data Processing Agreement: GDPR-compliant data processing terms if applicable

9. Appendix A - Parent Company Guarantee: Format for parent company guarantee if required

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































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Relevant Industries

Information Technology

Manufacturing

Professional Services

Telecommunications

Healthcare

Financial Services

Logistics and Supply Chain

Energy and Utilities

Retail and Distribution

Construction and Infrastructure

Relevant Teams

Legal

Commercial

Procurement

Finance

Operations

Risk and Compliance

Sales

Business Development

Supply Chain

Project Management

Account Management

Relevant Roles

Chief Legal Officer

Commercial Director

Procurement Manager

Contract Manager

Legal Counsel

Business Development Director

Operations Director

Chief Financial Officer

Supply Chain Manager

Account Director

Risk Manager

Compliance Officer

Sales Director

Project Manager

Vendor Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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