The SLA Asset Management agreement is essential for organizations requiring professional management of their asset portfolio in compliance with Australian regulations. This document is typically used when engaging external asset management services or establishing internal service level standards for asset management operations. It comprehensively covers service specifications, performance metrics, reporting requirements, and compliance obligations, ensuring alignment with Australian financial services regulations, corporate law, and industry standards. The agreement is particularly crucial for organizations with significant asset portfolios requiring professional management, whether these are financial assets, physical assets, or infrastructure. It establishes clear accountability, performance standards, and risk management protocols while ensuring compliance with relevant Australian regulatory requirements, including ASIC guidelines and state-specific regulations.
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1. Parties: Identification of the asset management service provider and the client
2. Background: Context of the agreement and brief description of the asset management services to be provided
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Scope of Services: Comprehensive description of asset management services, including types of assets covered and management approach
5. Service Level Requirements: Specific performance metrics, standards, and KPIs for asset management services
6. Provider Obligations: Detailed responsibilities and duties of the asset management service provider
7. Client Obligations: Requirements and responsibilities of the client
8. Reporting and Communication: Regular reporting requirements, communication protocols, and meeting schedules
9. Fees and Payment Terms: Detailed fee structure, payment terms, and invoicing procedures
10. Compliance and Risk Management: Regulatory compliance requirements and risk management procedures
11. Term and Termination: Duration of agreement, renewal terms, and termination conditions
12. Confidentiality: Protection of confidential information and data security requirements
13. Liability and Indemnification: Limitations of liability and indemnification provisions
14. Dispute Resolution: Procedures for handling disputes and applicable jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Transition Services: Details of transition arrangements when taking over asset management from another provider or client
2. Business Continuity: Specific provisions for business continuity and disaster recovery, recommended for high-value or critical asset management
3. Insurance Requirements: Detailed insurance obligations, recommended when managing high-value assets
4. Environmental Compliance: Specific environmental management requirements, necessary when managing physical assets with environmental impact
5. Subcontracting: Terms for engaging subcontractors, needed when provider may delegate certain services
6. Intellectual Property: IP rights and obligations, important when asset management involves proprietary systems or methods
7. Data Management: Specific data handling and protection requirements, crucial when dealing with sensitive asset data
1. Schedule 1 - Asset Register: Detailed listing of assets under management
2. Schedule 2 - Service Level Metrics: Detailed performance indicators, measurement methods, and reporting requirements
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, charges, and payment calculations
4. Schedule 4 - Reporting Requirements: Templates and specifications for required reports
5. Schedule 5 - Key Personnel: List of key personnel from both parties and their roles
6. Schedule 6 - Operating Procedures: Detailed operational procedures and protocols
7. Appendix A - Compliance Requirements: Specific regulatory and compliance obligations
8. Appendix B - Technical Requirements: Technical specifications and standards for asset management
9. Appendix C - Emergency Procedures: Procedures for handling emergency situations
Authors
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Real Estate
Infrastructure
Mining
Manufacturing
Healthcare
Education
Government
Telecommunications
Transportation
Energy
Utilities
Property Management
Construction
Relevant Teams
Legal
Finance
Operations
Compliance
Risk Management
Procurement
Asset Management
Facility Management
Contract Administration
Service Delivery
Quality Assurance
Business Development
Investment
Property Management
Relevant Roles
Asset Manager
Chief Financial Officer
Operations Director
Compliance Officer
Risk Manager
Portfolio Manager
Facility Manager
Contract Manager
Legal Counsel
Finance Director
Investment Manager
Property Manager
Operations Manager
Procurement Manager
Business Development Manager
Service Delivery Manager
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