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1. Parties: Identifies the service provider and the client with full legal details
2. Background: Outlines the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of social media management services to be provided
5. Term and Commencement: Specifies the duration of the agreement and start date
6. Service Provider's Obligations: Lists the specific duties and responsibilities of the social media manager
7. Client's Obligations: Outlines the client's responsibilities and required inputs
8. Fees and Payment Terms: Details the fee structure, payment schedule, and invoicing process
9. Intellectual Property Rights: Addresses ownership and usage rights of content created
10. Confidentiality: Covers treatment of confidential information and trade secrets
11. Privacy and Data Protection: Addresses handling of personal data and compliance with privacy laws
12. Performance Metrics: Defines KPIs and performance measurement criteria
13. Reporting Requirements: Specifies frequency and format of performance reports
14. Termination: Details circumstances and process for contract termination
15. Dispute Resolution: Outlines process for handling disagreements
16. General Provisions: Standard legal clauses including governing law, notices, and amendments
1. Content Creation: Detailed terms for content creation services, including approval processes and revisions
2. Paid Advertising Management: Terms related to managing paid social media advertising campaigns and budgets
3. Crisis Management: Procedures for handling social media crises and emergency response
4. Subcontractor Terms: Rules and conditions for using subcontractors
5. Platform-Specific Terms: Special requirements for specific social media platforms
6. Client Systems Access: Terms for accessing client's internal systems and tools
7. Training and Knowledge Transfer: Provisions for training client's staff on social media management
8. Non-Compete Clause: Restrictions on working with competing businesses
1. Schedule A - Service Level Agreement: Detailed metrics, response times, and service standards
2. Schedule B - Fee Schedule: Detailed breakdown of fees, including optional services and additional costs
3. Schedule C - Approved Social Media Platforms: List of platforms covered under the agreement and specific requirements for each
4. Schedule D - Brand Guidelines: Client's branding requirements and style guide for social media
5. Schedule E - Content Calendar Template: Template for planning and scheduling social media content
6. Schedule F - Reporting Template: Standard format for performance reports and analytics
7. Schedule G - Emergency Contact List: Key contacts for crisis management and escalation procedures
8. Appendix 1 - Privacy Policy: Detailed privacy and data protection procedures
9. Appendix 2 - Platform-Specific Requirements: Technical requirements and specifications for each platform
Retail
Hospitality
Professional Services
Entertainment
Technology
Healthcare
Education
Real Estate
Fashion and Beauty
Food and Beverage
Non-Profit Organizations
Financial Services
Travel and Tourism
Sports and Recreation
Arts and Culture
Marketing
Digital
Communications
Legal
Operations
Public Relations
Brand Management
Content Creation
Business Development
Customer Service
Marketing Manager
Social Media Manager
Digital Marketing Director
Content Manager
Brand Manager
Communications Director
Business Development Manager
Digital Strategy Manager
Agency Account Manager
Community Manager
Chief Marketing Officer
Digital Communications Manager
Public Relations Manager
Operations Manager
Legal Counsel
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