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1. Equipment and Materials: Detailed section on equipment requirements and materials provision, necessary when specific equipment is central to the maintenance services

2. Health and Safety: Specific health and safety requirements, particularly important for high-risk maintenance activities

3. Data Protection: Detailed GDPR compliance measures, required when personal data processing is involved

4. Personnel Requirements: Specific qualifications or security clearances required for service personnel

5. Intellectual Property: IP rights and protections, necessary when maintenance involves proprietary systems or technology

6. Environmental Compliance: Environmental standards and requirements, important for maintenance activities with environmental impact

7. Subcontracting: Terms for engaging subcontractors, needed when subcontracting is permitted

8. Training Requirements: Specific training obligations, relevant when customer staff need training on maintained systems

1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance services and procedures

2. Schedule 2 - Service Level Agreement: Detailed performance metrics, KPIs, and response time requirements

3. Schedule 3 - Fee Schedule: Detailed pricing structure, rates, and payment terms

4. Schedule 4 - Equipment List: Comprehensive list of equipment covered under the maintenance agreement

5. Schedule 5 - Maintenance Schedule: Timing and frequency of regular maintenance activities

6. Schedule 6 - Contact Details: Key contact information for both parties, including emergency contacts

7. Schedule 7 - Required Certifications: List of required certifications and qualifications for service personnel

8. Appendix A - Incident Report Template: Standard template for reporting maintenance incidents and issues