The SOW For Consulting Services is a critical document used in professional service engagements within the Belgian legal framework. It serves as a detailed project-specific agreement that supplements or stands alone from any master services agreement, defining the precise scope, deliverables, timeline, and commercial terms for consulting engagements. This document is essential when engaging consultants or consulting firms for specific projects or workstreams, ensuring clarity in service delivery expectations and compliance with Belgian legal requirements. The SOW includes detailed specifications for deliverables, acceptance criteria, payment milestones, and project governance structures, while incorporating necessary provisions for data protection, intellectual property rights, and professional service regulations under Belgian law. It's particularly important for complex consulting engagements where clear definition of scope, responsibilities, and deliverables is crucial for project success.
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1. Parties: Identification of the service provider (consultant) and client, including full legal names, registration numbers, and registered addresses
2. Background: Context of the engagement, reference to any master agreement, and general purpose of the SOW
3. Definitions: Key terms used throughout the document, ensuring alignment with any master agreement definitions
4. Scope of Services: Detailed description of consulting services to be provided, including specific activities and responsibilities
5. Term and Timeline: Duration of the SOW, key milestone dates, and any renewal provisions
6. Deliverables: Specific outputs and deliverables to be provided, including format and acceptance criteria
7. Client Obligations: Resources, access, and information to be provided by the client
8. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing requirements
9. Project Management: Governance structure, reporting requirements, and key personnel
10. Acceptance Process: Procedures for reviewing and accepting deliverables
11. Change Control: Process for managing changes to scope, timeline, or fees
12. Termination: Conditions and process for early termination of the SOW
1. Service Levels: Specific performance metrics and service levels, used when quantitative measures of performance are required
2. Security Requirements: Specific security protocols and requirements, included when handling sensitive data or systems
3. Business Continuity: Disaster recovery and business continuity requirements, needed for critical service arrangements
4. Transition Services: Provisions for knowledge transfer and transition, included for long-term or complex engagements
5. Location of Services: Specific requirements about where services must be performed, included when location is critical
6. Training: Requirements for training client personnel, included when knowledge transfer is part of scope
7. Third-Party Dependencies: Management of third-party relationships, included when external dependencies exist
8. Quality Management: Specific quality control procedures, included for complex or regulated services
1. Schedule A - Detailed Service Description: Comprehensive technical description of services, methodologies, and approaches
2. Schedule B - Deliverables Specification: Detailed specifications for each deliverable, including format and content requirements
3. Schedule C - Project Plan: Detailed timeline, milestones, and resource allocation plan
4. Schedule D - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
5. Schedule E - Key Personnel: Details of key team members, their roles, and time commitment
6. Schedule F - Client Resources: Detailed list of client-provided resources, facilities, and equipment
7. Schedule G - Acceptance Criteria: Detailed criteria and testing procedures for deliverable acceptance
8. Appendix 1 - Templates: Standard templates for reports, documentation, and other deliverables
9. Appendix 2 - Service Level Metrics: Detailed performance metrics and measurement methodologies
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