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The Letter Of Complaint Useful Phrases document serves as an essential resource for drafting effective complaint communications within the Canadian legal and business context. This template is specifically designed for use when formal grievances need to be communicated to businesses, service providers, or organizations, providing pre-approved phrases that comply with Canadian business communication standards and consumer protection regulations. The document includes carefully worded phrases for different scenarios, helping users maintain professionalism while clearly stating their concerns and desired outcomes. Whether used by businesses or individual consumers, these phrases ensure that complaints are presented in a manner that is both assertive and diplomatic, facilitating more effective dispute resolution.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Name, title, department, company name, and full address of the person or organization receiving the complaint

3. Date: The current date when the letter is written

4. Subject Line: Clear identification of the complaint topic and any relevant reference numbers

5. Introduction: Brief statement identifying yourself and the purpose of the letter

6. Product/Service Details: Specific details about the product or service, including model numbers, serial numbers, or service dates

7. Description of Issue: Clear and factual description of the problem or complaint

8. Impact Statement: Explanation of how the issue has affected you

9. Previous Communication: Summary of any previous attempts to resolve the issue

10. Specific Request: Clear statement of what action you want taken to resolve the issue

11. Closing Statement: Professional closing with deadline for response and any consequences of inaction

12. Signature Block: Your signature, printed name, and title if applicable