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1. Parties: Identification of the data controller and data processor, including full legal names, registration details, and addresses
2. Background: Context of the agreement, relationship between parties, and purpose of data processing activities
3. Definitions: Key terms used in the agreement, including those from FADP/DSG and relevant data protection terminology
4. Scope and Purpose of Processing: Detailed description of the data processing activities, categories of data, and processing purposes
5. Obligations of the Data Controller: Controller's responsibilities, including providing instructions, ensuring legal basis for processing, and maintaining records
6. Obligations of the Data Processor: Processor's core duties including processing only on documented instructions, ensuring confidentiality, and implementing security measures
7. Technical and Organizational Measures: Security measures required to ensure appropriate level of data protection
8. Sub-processing: Conditions and requirements for engaging sub-processors, including authorization process
9. Data Subject Rights: Procedures for handling data subject requests and supporting controller in responding to such requests
10. Personal Data Breach: Breach notification procedures, timelines, and responsibilities
11. Audit Rights: Controller's audit rights and processor's obligations to demonstrate compliance
12. Term and Termination: Duration of the agreement and termination provisions
13. Return or Deletion of Data: Obligations regarding personal data upon termination of services
14. Liability and Indemnities: Allocation of liability and indemnification obligations between parties
15. Governing Law and Jurisdiction: Specification of Swiss law as governing law and jurisdiction for disputes
1. International Data Transfers: Required when personal data will be transferred outside Switzerland or the EEA, including safeguards and transfer mechanisms
2. Special Categories of Data: Additional provisions required when processing sensitive personal data as defined under Swiss law
3. Industry-Specific Provisions: Additional requirements for specific sectors (e.g., healthcare, financial services)
4. Insurance Requirements: Specific insurance obligations for data protection and cyber risks
5. Business Continuity: Provisions for ensuring continuous data processing services and disaster recovery
6. Data Protection Impact Assessment: Procedures for conducting DPIAs when required
7. Joint Controller Provisions: Required when the relationship involves joint controllership rather than pure controller-processor relationship
1. Schedule 1 - Processing Details: Detailed description of processing activities, including data categories, subjects, purposes, and duration
2. Schedule 2 - Technical and Organizational Measures: Detailed specification of security measures implemented by the processor
3. Schedule 3 - Authorized Sub-processors: List of approved sub-processors and their processing activities
4. Schedule 4 - Transfer Mechanisms: Details of international transfer mechanisms and safeguards if applicable
5. Schedule 5 - Security Breach Response Plan: Detailed procedures for handling and reporting data breaches
6. Schedule 6 - Audit Procedures: Specific procedures and requirements for conducting audits
7. Schedule 7 - Contact Details: Key contacts for both parties for operational and emergency matters
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