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1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the implementation services and deliverables
5. Project Timeline: Implementation phases, milestones, and delivery dates
6. Customer Obligations: Requirements and responsibilities of the customer
7. Acceptance Testing: Procedures for testing and accepting the implemented software
8. Fees and Payment Terms: Pricing, payment schedule, and related conditions
9. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP
10. Data Protection and Security: GDPR compliance and data security measures
11. Warranties: Technical and legal warranties for the implementation services
12. Liability and Limitation: Scope of liability and limitation provisions under German law
13. Term and Termination: Duration of the agreement and termination provisions
14. General Provisions: Standard legal clauses including governing law, jurisdiction, etc.
1. Third-Party Software: Include when third-party software is part of the implementation
2. Training Services: Include when user training is part of the scope
3. Change Management: Include for complex implementations requiring formal change procedures
4. Source Code Escrow: Include when source code deposit is required for security
5. Service Levels: Include when specific performance metrics are required during implementation
6. Business Continuity: Include for critical system implementations
7. Migration Services: Include when data migration is part of the implementation
8. Compliance Requirements: Include for regulated industries with specific compliance needs
1. Statement of Work: Detailed technical specifications and implementation requirements
2. Project Plan: Detailed timeline, resources, and milestone schedule
3. Acceptance Criteria: Specific criteria for accepting deliverables
4. Fee Schedule: Detailed breakdown of fees and payment milestones
5. Service Level Requirements: Performance metrics and measurement criteria
6. Technical Requirements: Detailed technical specifications and requirements
7. Data Processing Agreement: GDPR-compliant data processing terms
8. Security Requirements: Detailed security specifications and protocols
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