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The General Terms and Conditions of Contract serves as a foundational document for businesses operating under Danish jurisdiction, establishing the legal framework for their commercial relationships with customers and business partners. This document is essential for any business conducting operations in Denmark, whether in physical retail, e-commerce, or service provision. It incorporates mandatory requirements from Danish contract law, consumer protection regulations, and EU directives, particularly regarding consumer rights, data protection, and e-commerce. The terms and conditions should be regularly reviewed and updated to ensure continued compliance with evolving legal requirements and business practices. This document is particularly crucial for businesses engaging in B2C relationships, where consumer protection regulations impose specific requirements on contract terms.

1. 1. Parties: Identification of the business entity providing the goods/services and definition of customer/user categories (consumer/business)

2. 2. Background: Brief description of the business context and purpose of these terms and conditions

3. 3. Definitions: Clear definitions of key terms used throughout the document

4. 4. Scope and Application: Clear statement of when and how these terms apply, including acceptance mechanisms

5. 5. Service/Product Description: General description of products/services covered by these terms

6. 6. Order Process and Contract Formation: Details of how contracts are formed, including order and acceptance processes

7. 7. Prices and Payment Terms: Pricing structure, payment methods, and terms including handling of late payments

8. 8. Delivery Terms: Delivery methods, timeframes, and costs where applicable

9. 9. Right of Withdrawal: Consumer right of withdrawal (14 days) under Danish law for distance contracts

10. 10. Warranty and Conformity: Warranty terms and product conformity guarantees

11. 11. Liability and Limitations: Scope and limitations of liability under Danish law

12. 12. Personal Data Processing: Basic GDPR compliance information and reference to privacy policy

13. 13. Intellectual Property Rights: Protection of IP rights and permitted use of content

14. 14. Changes to Terms: Process for modifying terms and conditions, including notice requirements

15. 15. Termination: Conditions and process for contract termination

16. 16. Governing Law and Jurisdiction: Specification of Danish law application and jurisdiction