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Consumer Rights Act 2015: Primary legislation governing consumer rights for goods and services, including quality standards, fitness for purpose, and available remedies for consumers when these standards are not met

Data Protection Act 2018 and UK GDPR: Legislation governing the handling of personal data, ensuring compliance with data protection principles and individual privacy rights

Equality Act 2010: Key legislation addressing discrimination and protecting individuals with protected characteristics, ensuring equal treatment in goods, services, and public functions

Civil Procedure Rules (CPR): Rules governing civil litigation in England and Wales, including Pre-Action Protocols that must be followed before court proceedings

Limitation Act 1980: Statute setting out the time limits within which different types of legal claims must be brought before courts

Companies Act 2006: Principal legislation governing registered companies in the UK, including corporate governance and complaint procedures against registered entities

Public Services Ombudsman Regulations: Regulations governing complaints against public bodies and authorities, establishing specific procedures for public sector grievances

Alternative Dispute Resolution for Consumer Disputes Regulations 2015: Legislation establishing requirements for alternative dispute resolution and mediation in consumer complaints, providing framework for out-of-court settlements