Consumer Rights Act 2015: Primary legislation governing consumer rights for B2C training services, including quality of service requirements and consumer remedies
Supply of Goods and Services Act 1982: Establishes implied terms for the supply of services, including requirement that services must be carried out with reasonable care and skill
Contracts (Rights of Third Parties) Act 1999: Governs how third parties may enforce terms of a contract, relevant if training benefits extend to third parties
Data Protection Act 2018 and UK GDPR: Regulates the processing of personal data and ensures data protection compliance in training delivery and record-keeping
Equality Act 2010: Ensures non-discrimination and equal access to training services, including reasonable adjustments for disabled persons
Health and Safety at Work Act 1974: Establishes framework for workplace health and safety, relevant for in-person training delivery
Management of Health and Safety at Work Regulations 1999: Specifies risk assessment requirements and management of health and safety in workplace training
Working Time Regulations 1998: Governs working hours and breaks, relevant for scheduling and duration of training sessions
Education and Skills Act 2008: Provides framework for education and training providers, including quality standards and regulatory requirements
Further and Higher Education Act 1992: Relevant for training providers operating in further education sector, establishing regulatory framework
Apprenticeships, Skills, Children and Learning Act 2009: Governs apprenticeships and skills training, including quality assurance requirements
Copyright, Designs and Patents Act 1988: Protects intellectual property rights in training materials and content
Trade Marks Act 1994: Protects branding and trademarked elements of training services and materials
Electronic Commerce (EC Directive) Regulations 2002: Governs online training delivery and e-commerce aspects of training services
Consumer Contracts Regulations 2013: Regulates distance selling and online training contracts, including cancellation rights and information requirements
