The Preventive Maintenance Service Agreement is essential for businesses operating in Hong Kong that require regular maintenance services for their facilities, equipment, or infrastructure. This document is typically used when establishing an ongoing maintenance relationship between a service provider and a client, ensuring regular upkeep and prevention of equipment or facility deterioration. The agreement complies with Hong Kong's legal framework, including the Contract Ordinance, Supply of Services (Implied Terms) Ordinance, and Occupational Safety and Health Ordinance. It details maintenance schedules, service standards, safety requirements, and payment terms, providing a clear framework for both parties' obligations and responsibilities. This type of agreement is particularly crucial in Hong Kong's high-density urban environment, where proper maintenance of buildings, facilities, and equipment is essential for safety and efficiency.
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1. Parties: Identification of the service provider and the client, including full legal names and registered addresses
2. Background: Context of the agreement, including brief description of the client's needs and service provider's expertise
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the preventive maintenance services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider's Obligations: Detailed responsibilities and commitments of the service provider
7. Client's Obligations: Access requirements, cooperation duties, and other client responsibilities
8. Maintenance Schedule: Frequency and timing of maintenance visits and services
9. Fees and Payment Terms: Pricing, payment schedule, and related financial terms
10. Service Level Requirements: Performance standards and response times
11. Health and Safety: Safety requirements and compliance obligations
12. Insurance and Liability: Insurance requirements and limitation of liability provisions
13. Termination: Conditions and procedures for contract termination
14. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Emergency Services: Include when emergency response services are part of the agreement
2. Spare Parts: Include when the agreement covers spare parts supply and management
3. Equipment Warranty: Include when maintenance services relate to equipment under warranty
4. Subcontracting: Include when the service provider may need to subcontract certain services
5. Training: Include when the service provider will provide training to client's staff
6. Data Protection: Include when personal or sensitive data processing is involved
7. Environmental Compliance: Include when services involve environmental considerations
8. Key Personnel: Include when specific staff members are crucial to service delivery
1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement
2. Schedule 2 - Service Specifications: Detailed technical specifications of maintenance services
3. Schedule 3 - Maintenance Checklist: Specific tasks to be performed during maintenance visits
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees and charges
5. Schedule 5 - Service Levels: Detailed service level requirements and metrics
6. Schedule 6 - Contact Details: Key contacts for both parties
7. Appendix A - Report Templates: Standard templates for maintenance reports and documentation
8. Appendix B - Safety Procedures: Detailed safety protocols and procedures
Relevant legal definitions
Clauses
Relevant Industries
Manufacturing
Commercial Real Estate
Industrial
Healthcare
Hospitality
Data Centers
Educational Institutions
Retail
Office Buildings
Telecommunications
Transportation
Warehousing and Logistics
Technology Infrastructure
Residential Property Management
Relevant Teams
Facilities Management
Operations
Maintenance
Legal
Procurement
Risk Management
Property Management
Technical Services
Contract Administration
Asset Management
Relevant Roles
Facility Manager
Operations Director
Maintenance Manager
Property Manager
Technical Services Manager
Building Services Engineer
Operations Manager
Procurement Manager
Contract Manager
Legal Counsel
Risk Manager
Chief Operating Officer
Technical Director
Asset Manager
Building Manager
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