Document background
The Supplier Performance Review is a critical document used in commercial relationships to formally assess and document supplier performance against established criteria. This document, governed by Hong Kong law and commercial practices, is typically implemented during ongoing supplier relationships to evaluate performance across multiple dimensions including quality, delivery, cost, and service levels. It serves as both a performance management tool and a legal record, incorporating elements of Hong Kong's contract law and commercial regulations. The document is particularly important for maintaining transparency in supplier relationships, managing risk, ensuring compliance with service level agreements, and driving continuous improvement. It should be used regularly (typically quarterly or annually) to maintain effective supplier oversight and create a documented performance history that can inform future procurement decisions.
