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1. Parties: Identification of the client and the freelancer, including their complete legal names, addresses, and any relevant registration numbers
2. Background: Context of the agreement, nature of the client's business, and the freelancer's expertise
3. Definitions: Key terms used throughout the agreement, including 'Services', 'Deliverables', 'Retainer Fee', and 'Intellectual Property Rights'
4. Scope of Services: Detailed description of the services to be provided under the retainer arrangement, including any minimum time commitments
5. Term and Renewal: Duration of the retainer agreement and conditions for renewal
6. Retainer Fee and Payment Terms: Amount of retainer fee, payment schedule, invoicing requirements, and any additional charges
7. Rights and Obligations: Specific duties and responsibilities of both parties, including service standards and cooperation requirements
8. Independent Contractor Status: Clear statement of freelancer's status as an independent contractor, not an employee
9. Intellectual Property Rights: Ownership and transfer of intellectual property created during the engagement
10. Confidentiality: Protection of confidential information and trade secrets
11. Termination: Grounds for termination, notice requirements, and consequences of termination
12. Governing Law and Dispute Resolution: Application of Indonesian law and method of resolving disputes
13. General Provisions: Standard boilerplate clauses including force majeure, entire agreement, and amendments
1. Non-Competition: Restrictions on freelancer's ability to work with competitors, include when client has unique market position or proprietary methods
2. Data Protection: Specific provisions for handling personal or sensitive data, include when services involve data processing
3. Equipment and Resources: Provisions regarding tools and resources provided by either party, include when specific equipment or software is required
4. Substitute Services: Terms for providing substitute services or personnel, include when continuity of service is critical
5. Performance Metrics: Specific KPIs or service levels, include when quantifiable performance measures are required
6. Insurance Requirements: Professional indemnity or other insurance requirements, include for high-risk or regulated services
7. Compliance with Specific Regulations: Additional regulatory compliance requirements, include for regulated industries
8. Currency and Exchange Rates: Provisions for international payments, include for cross-border arrangements
1. Schedule A - Scope of Services: Detailed breakdown of services, deliverables, and any specific requirements or standards
2. Schedule B - Fee Schedule: Detailed breakdown of retainer fee, hourly rates for additional work, and payment terms
3. Schedule C - Service Levels: Specific performance standards, response times, and quality metrics
4. Schedule D - Approved Personnel: List of approved individuals who may perform the services (if applicable)
5. Appendix 1 - Reporting Template: Standard format for activity reports and time tracking
6. Appendix 2 - Communication Protocol: Procedures for regular communications and escalation paths
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