Document background
A Retainer Letter is essential for establishing formal ongoing professional relationships in the Indonesian market. This document is typically used when a client requires regular access to professional services over an extended period, rather than on a per-project basis. The Retainer Letter must comply with Indonesian law requirements, including the Civil Code (KUHPerdata), relevant professional regulations, and language requirements under Law No. 24 of 2009. It outlines key elements such as service scope, professional fees, payment terms, service standards, and communication protocols. This document type is particularly important in professional services sectors where regular, ongoing support is required, and it provides both parties with clarity on their rights, obligations, and the nature of their professional relationship.
