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1. Business Continuity and Disaster Recovery: Required for critical services or when handling sensitive data

2. Transition Services: Include when complex handover or exit procedures are needed

3. Insurance Requirements: Detailed insurance obligations for high-risk services

4. Anti-Corruption Compliance: Required when dealing with government contracts or high-risk sectors

5. Environmental Compliance: Include for services with environmental impact

6. Security Requirements: Required when handling sensitive information or accessing secure facilities

7. Change Control Procedures: Include for complex services requiring frequent modifications

8. Force Majeure: Detailed provisions for unforeseen circumstances, particularly relevant post-COVID

1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement methodology

3. Schedule 3 - Fee Schedule: Detailed pricing, payment terms, and cost calculations

4. Schedule 4 - Personnel Requirements: Specific staffing requirements, qualifications, and training needs

5. Schedule 5 - Approved Subcontractors: List of pre-approved subcontractors if applicable

6. Schedule 6 - Technical Requirements: IT systems, infrastructure, and technical specifications

7. Schedule 7 - Data Processing Agreement: Detailed data handling and privacy requirements

8. Schedule 8 - Transition Plan: Detailed implementation or handover procedures

9. Appendix A - Required Forms and Templates: Standard forms for reporting, requests, and communications