Document background
The Retail Sales Contract serves as a fundamental legal document for retail transactions in Indonesia, establishing the rights and obligations of both retailers and customers. This contract type is essential for businesses engaged in selling goods directly to consumers in the Indonesian market, whether through physical stores or online platforms. The document must comply with Indonesian Civil Code (KUHPerdata) requirements and Law No. 8 of 1999 on Consumer Protection, incorporating mandatory consumer rights provisions and local retail regulations. It covers crucial aspects including product details, pricing, delivery terms, warranties, return policies, and dispute resolution mechanisms. The contract is particularly important for structured retail operations where standardized terms of sale need to be established while ensuring compliance with Indonesian consumer protection and trade laws.
