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Service Agency Agreement
"I need a Service Agency Agreement for appointing an exclusive agent to provide software implementation and support services across Indonesia, with the agreement starting January 2025 and including strict data protection and confidentiality provisions."
1. Parties: Identification of the Principal and the Agent, including their complete legal names, registration numbers, and addresses
2. Background: Context of the agreement, nature of the Principal's business, and purpose of appointing the Agent
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Scope: Formal appointment of the Agent and detailed scope of services to be provided
5. Territory and Exclusivity: Geographical area of operation and whether the appointment is exclusive or non-exclusive
6. Agent's Rights and Obligations: Detailed responsibilities, duties, and authority of the Agent
7. Principal's Rights and Obligations: Responsibilities and commitments of the Principal
8. Compensation and Payment Terms: Commission structure, payment terms, and calculation methods
9. Reporting and Compliance: Requirements for activity reporting, record-keeping, and compliance with laws
10. Intellectual Property Rights: Usage rights and restrictions regarding the Principal's IP
11. Confidentiality: Protection of confidential information and trade secrets
12. Term and Termination: Duration of agreement and termination provisions
13. Post-Termination Obligations: Obligations and restrictions after agreement ends
14. Governing Law and Dispute Resolution: Applicable law and method of resolving disputes
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Performance Targets: Specific sales or performance targets, used when the agency relationship is performance-based
2. Training and Support: Details of training and support provided by Principal, included when significant training is required
3. Insurance Requirements: Specific insurance obligations, included for high-risk services or when required by industry
4. Marketing and Promotion: Marketing obligations and guidelines, included when Agent has marketing responsibilities
5. Sub-Agents: Terms for appointing sub-agents, included when sub-agents are permitted
6. Data Protection: Specific data protection obligations, included when personal data processing is involved
7. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term agreements
8. Anti-Corruption: Specific anti-corruption provisions, particularly important for international arrangements
1. Schedule 1 - Services Description: Detailed description of services to be provided by the Agent
2. Schedule 2 - Commission Structure: Detailed breakdown of commission rates and calculation methods
3. Schedule 3 - Territory Description: Detailed description of geographical territory and any excluded areas
4. Schedule 4 - Reporting Templates: Standard forms and templates for required reports
5. Schedule 5 - Service Level Requirements: Specific performance metrics and service standards
6. Appendix A - Power of Attorney: Formal power of attorney document if required under Indonesian law
7. Appendix B - Compliance Guidelines: Detailed compliance requirements and procedures
8. Appendix C - Brand Guidelines: Guidelines for use of Principal's branding and marketing materials
Authors
Manufacturing
Consumer Goods
Technology
Financial Services
Insurance
Real Estate
Telecommunications
Retail
Distribution
Import/Export
Professional Services
Healthcare
Automotive
Energy
Agriculture
Legal
Commercial
Business Development
Operations
Sales
Compliance
Risk Management
Contract Administration
International Business
Agency Relations
Chief Executive Officer
Commercial Director
Business Development Manager
Legal Counsel
Compliance Officer
Operations Director
Sales Director
Country Manager
Regional Manager
Contract Manager
Agency Relations Manager
Partnership Director
General Manager
Risk Manager
Commercial Contracts Manager
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