This Standard End User License Agreement (EULA) is designed for software providers operating in Indonesia who need to establish legally binding terms with their end users. The document is structured to comply with Indonesian regulations, particularly Law No. 11 of 2008 on Electronic Information and Transactions and related amendments, while protecting the software provider's intellectual property rights and limiting liability to the extent permitted by law. The EULA covers essential aspects such as license scope, usage terms, data protection, and warranty disclaimers, making it suitable for both consumer and business software applications. It incorporates specific provisions required under Indonesian consumer protection laws and electronic transaction regulations, while maintaining international best practices for software licensing.
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1. Parties: Identification of the licensor (software provider) and licensee (end user)
2. Background: Context of the agreement and brief description of the software product
3. Definitions: Key terms used throughout the agreement including 'Software', 'License', 'Intellectual Property Rights', 'Updates', etc.
4. License Grant: Scope of the license, permitted uses, and restrictions on use
5. User Obligations: End user's responsibilities, prohibited actions, and usage restrictions
6. Intellectual Property Rights: Confirmation of ownership and protection of IP rights
7. Privacy and Data Protection: Data collection, processing, and protection practices in compliance with Indonesian regulations
8. Updates and Support: Terms regarding software updates, maintenance, and technical support
9. Warranty and Disclaimer: Limited warranties provided and disclaimers as permitted under Indonesian law
10. Limitation of Liability: Limitations on liability and remedies available to users
11. Term and Termination: Duration of the agreement and circumstances for termination
12. Governing Law: Application of Indonesian law and jurisdiction
13. General Provisions: Standard clauses including severability, entire agreement, and amendments
1. Export Controls: Required if the software may be subject to international export restrictions
2. Third-Party Software: Include when the software incorporates third-party components or libraries
3. Enterprise Use: Additional terms for business or enterprise users, if applicable
4. Subscription Terms: Include for subscription-based software licenses
5. Beta Testing: Include if offering beta or preview versions of the software
6. Academic Use: Special terms for educational or academic users
7. High-Risk Activities: Specific restrictions for use in high-risk or critical applications
8. Government Users: Special terms for government users or entities
1. Schedule 1 - Software Description: Detailed description of the software, including features and technical requirements
2. Schedule 2 - License Fees: Pricing details and payment terms if applicable
3. Schedule 3 - Support Services: Details of technical support and maintenance services
4. Schedule 4 - Service Level Agreement: Performance metrics and service levels for cloud-based software
5. Schedule 5 - Data Processing Terms: Detailed data processing and protection terms if personal data is processed
6. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable use of the software
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