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The Complaint Letter Missing Goods is an essential document for consumers in Ireland who need to formally address issues with incomplete or missing deliveries from their purchases. This document type is particularly relevant in today's growing e-commerce landscape, where delivery issues are increasingly common. It should be used when informal communication channels have not resolved the issue or when a formal record of the complaint is needed. The letter template is structured to comply with Irish consumer protection legislation and includes all necessary elements to establish a clear record of the complaint, including purchase details, description of missing items, and desired resolution. It serves as both a communication tool and a formal record that may be important if the dispute requires escalation to consumer protection authorities or legal proceedings.

1. Sender's Details: Full name, address, contact information, and any relevant customer reference numbers

2. Recipient's Details: Company name, address, department (if applicable), and any relevant contact person

3. Order Details: Order number, date of purchase, payment method, and amount paid

4. Description of Issue: Clear explanation of the missing goods situation, including what was ordered versus what was received (or not received)

5. Previous Contact Attempts: Details of any previous attempts to resolve the issue, including dates and reference numbers

6. Requested Resolution: Clear statement of the desired outcome (e.g., delivery of missing items, refund)

7. Deadline for Response: Reasonable timeframe for the company to respond to the complaint