The Feedback Questionnaire is a essential tool for organizations operating under Irish jurisdiction who need to collect structured feedback while maintaining compliance with legal requirements, particularly the GDPR and Irish Data Protection Act 2018. This document type is typically used when organizations need to gather opinions, satisfaction levels, or other feedback from customers, employees, or stakeholders. The questionnaire incorporates necessary data protection notices, consent mechanisms, and privacy statements required under Irish law. It can be customized for various purposes such as customer satisfaction surveys, employee engagement assessments, or service evaluation, while maintaining a consistent framework that ensures legal compliance and data protection. The document includes clear information about data handling practices, retention periods, and respondent rights, making it suitable for both paper-based and digital feedback collection methods.
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1. Introduction: Identifies the organization conducting the survey and explains its purpose
2. Data Protection Notice: Explains how personal data will be collected, used, stored, and shared in compliance with GDPR
3. Consent Declaration: Clear mechanism for obtaining informed consent from respondents
4. Instructions: Clear guidance on how to complete the questionnaire, including time required and response formats
5. Core Questions: Main body of the questionnaire with clearly structured questions
6. Submission Information: Instructions for submitting the completed questionnaire and deadline if applicable
1. Demographic Information Section: Optional section for collecting demographic data when relevant for analysis purposes
2. Confidentiality Statement: Additional privacy assurances when collecting sensitive information
3. Incentive Information: Details about any rewards or incentives for completion, if offered
4. Follow-up Contact Permission: Optional section requesting permission for future contact
5. Branch-Specific Questions: Additional questions specific to particular departments or branches when used in large organizations
1. Privacy Policy: Detailed privacy policy referenced in the main questionnaire
2. Terms and Conditions: Any specific terms governing the feedback collection process
3. Question Matrix: Detailed breakdown of question types and response options
4. Data Processing Information: Detailed information about data handling procedures and third-party processors
Authors
Relevant legal definitions
Clauses
Relevant Industries
Retail
Healthcare
Education
Financial Services
Technology
Hospitality
Professional Services
Manufacturing
Public Sector
Non-profit
Telecommunications
Consumer Services
Construction
Transport and Logistics
Media and Entertainment
Relevant Teams
Human Resources
Marketing
Customer Experience
Quality Assurance
Operations
Legal
Compliance
Research and Development
Product Management
Customer Service
Training and Development
Market Research
Data Protection
Business Intelligence
Corporate Communications
Relevant Roles
Customer Experience Manager
Human Resources Director
Marketing Manager
Quality Assurance Manager
Operations Director
Research Analyst
Data Protection Officer
Compliance Manager
Product Manager
Service Delivery Manager
Employee Relations Manager
Market Research Coordinator
Customer Success Manager
Business Development Director
Training and Development Manager
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