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Passenger Transportation Agreement Template for India

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Key Requirements PROMPT example:

Passenger Transportation Agreement

"I need a Passenger Transportation Agreement for my corporate shuttle service company that will operate between three major tech parks in Bangalore, starting March 2025, with specific provisions for employee tracking and monthly corporate billing arrangements."

Document background
The Passenger Transportation Agreement serves as a crucial legal framework for establishing professional transportation services in India. This document is essential when a transportation service provider enters into an arrangement to provide regular or chartered passenger transportation services, whether for individual customers, corporate clients, or institutional users. The agreement ensures compliance with Indian transportation laws, including the Motor Vehicles Act 1988, state-specific transport regulations, and consumer protection laws. It comprehensively covers operational aspects, safety standards, liability provisions, and service quality parameters while protecting the interests of both service providers and passengers. The document is particularly relevant in today's context where organized passenger transportation services are expanding rapidly across urban and rural India, requiring clear contractual frameworks to ensure service quality and regulatory compliance.
Suggested Sections

1. Parties: Identification of the transport service provider and the passenger/client, including complete contact details and registration information

2. Background: Context of the agreement, including the transport service provider's qualifications and licenses

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of transportation services, including routes, frequency, and vehicle types

5. Service Standards: Quality and safety standards for vehicle maintenance, cleanliness, and service delivery

6. Booking and Reservation: Procedures for booking services, modification, and cancellation policies

7. Fares and Payment Terms: Pricing structure, payment methods, and terms including cancellation charges

8. Safety and Security: Safety protocols, emergency procedures, and security measures

9. Liability and Insurance: Allocation of risks, liability limitations, and insurance requirements

10. Obligations of the Service Provider: Provider's responsibilities including vehicle maintenance, driver requirements, and service quality

11. Obligations of the Passenger: Passenger's responsibilities, conduct rules, and compliance requirements

12. Term and Termination: Duration of agreement, renewal terms, and termination conditions

13. Force Majeure: Provisions for unforeseen circumstances affecting service delivery

14. Dispute Resolution: Procedures for handling disputes and jurisdiction details

15. Governing Law: Applicable laws and jurisdiction

Optional Sections

1. Special Assistance: Additional provisions for passengers requiring special assistance or accessibility accommodations

2. Luggage Policy: Detailed terms for luggage handling, restrictions, and liability - relevant for long-distance transport

3. GPS Tracking: Terms regarding vehicle tracking systems and data privacy - for services offering real-time tracking

4. Loyalty Program: Terms for reward points or frequent traveler benefits - for services offering loyalty programs

5. Multi-Trip Package: Special terms for regular or subscription-based transport services

6. International Travel: Additional terms for cross-border transportation services

7. Corporate Account: Special provisions for corporate clients with regular transportation needs

Suggested Schedules

1. Schedule A - Route Details: Specific routes, stops, and timing details

2. Schedule B - Fare Structure: Detailed breakdown of fares, surcharges, and special rates

3. Schedule C - Vehicle Specifications: Details of vehicles used, including registration numbers and capacity

4. Schedule D - Driver Requirements: Qualification requirements, training certificates, and conduct guidelines for drivers

5. Schedule E - Insurance Coverage: Details of insurance policies and coverage limits

6. Appendix 1 - Safety Protocols: Detailed safety procedures and emergency response protocols

7. Appendix 2 - Complaint Handling: Procedures for handling passenger complaints and grievance redressal

8. Appendix 3 - Service Level Standards: Measurable service quality parameters and performance metrics

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions













































Clauses






























Relevant Industries

Transportation and Logistics

Tourism and Hospitality

Education

Healthcare

Corporate Services

Event Management

Government and Public Sector

Retail

Manufacturing

Relevant Teams

Legal

Operations

Fleet Management

Compliance

Risk Management

Customer Service

Safety and Security

Contract Administration

Business Development

Quality Assurance

Procurement

Relevant Roles

Transportation Manager

Operations Director

Fleet Manager

Compliance Officer

Legal Counsel

Risk Manager

Customer Service Manager

Safety Officer

Contract Administrator

Business Development Manager

Route Planning Supervisor

Quality Assurance Manager

Corporate Travel Manager

Procurement Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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