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1. Health and Safety Procedures: Detailed health and safety protocols when maintenance involves high-risk activities or specialized equipment

2. Environmental Compliance: Specific environmental requirements and waste management procedures for properties requiring special environmental considerations

3. Subcontracting: Terms governing the use of subcontractors when the maintenance provider may need to engage third parties

4. Performance Metrics: Specific KPIs and service level agreements for larger properties or complex maintenance arrangements

5. Emergency Response Plan: Detailed procedures for emergency situations, typically included for larger commercial properties or residential complexes

6. Staff Requirements: Specific qualifications or security clearance requirements for maintenance staff, important for sensitive properties or regulated facilities

7. Warranty: Extended warranty provisions for specific maintenance works or installations

1. Schedule 1 - Property Details: Detailed description of the property, including address, access points, and specific areas covered by maintenance

2. Schedule 2 - Maintenance Services Specification: Detailed breakdown of maintenance tasks, frequency, and quality standards

3. Schedule 3 - Fee Schedule: Detailed pricing structure, including regular maintenance fees and charges for additional services

4. Schedule 4 - Response Times: Agreed response times for different types of maintenance issues and emergencies

5. Schedule 5 - Equipment and Systems: List of equipment and systems covered under the maintenance agreement

6. Schedule 6 - Contact Details: Key contact information for both parties, including emergency contacts

7. Appendix A - Maintenance Log Template: Standard format for recording maintenance activities and inspections

8. Appendix B - Required Certifications: Copies of necessary licenses, insurance certificates, and qualifications

9. Appendix C - Property Plans: Relevant property layouts and access plans