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1. Intellectual Property Rights: Required when services involve creation or use of intellectual property

2. Data Protection: Necessary when personal data processing is involved, ensuring PDPA 2010 compliance

3. Insurance: Required for high-risk services or when specific insurance coverage is needed

4. Change Management: Important for services that may require scope or specification changes

5. Business Continuity: Necessary for critical services requiring disaster recovery planning

6. Compliance with Laws: Required when services are subject to specific regulatory requirements

7. Sub-contracting: Include when service provider may need to engage sub-contractors

8. Staff and Personnel: Required when specific staff qualifications or security clearances are needed

1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule 2 - Service Levels: Specific performance metrics, KPIs, and measurement criteria

3. Schedule 3 - Pricing and Payment Schedule: Detailed breakdown of fees, charges, and payment terms

4. Schedule 4 - Key Personnel: List of key staff members and their roles (if applicable)

5. Schedule 5 - Implementation Timeline: Detailed timeline for service implementation and milestones

6. Schedule 6 - Required Reports: Templates and specifications for required service reports

7. Schedule 7 - Contact Details: Contact information for key representatives from both parties

8. Appendix A - Standard Operating Procedures: Detailed procedures for service delivery and management