A Cease And Desist Letter For Collection Agency is a crucial legal instrument in Malaysia used when an individual or entity needs to formally demand that a collection agency stop its collection efforts. This document is particularly relevant when the collection agency's practices violate the Debt Collectors Act 2010, Consumer Protection Act 1999, or other Malaysian regulations governing debt collection. The letter should be used when there is harassment, disputed debt, unauthorized collection activities, or violations of consumer protection laws. It typically includes the sender's details, specific instances of violation, relevant legal citations, and clear demands for cessation of collection activities. The document serves as important evidence if legal action becomes necessary and demonstrates the sender's formal attempt to resolve the situation through proper channels within the Malaysian legal framework.
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1. Sender's Details: Full name, address, and any relevant reference numbers of the person sending the letter
2. Recipient's Details: Collection agency's name, address, and any relevant license or registration numbers
3. Date: Current date of the letter
4. Subject Line: Clear identification as a Cease and Desist Letter with any relevant account numbers
5. Debt Dispute Statement: Clear statement disputing the debt and/or the collection agency's right to collect
6. Factual Background: Brief description of the situation, including relevant dates and amounts
7. Legal Basis: Citation of relevant laws and regulations that protect the sender's rights
8. Formal Demands: Clear list of demands including ceasing all communication except through specified channels
9. Consequences: Statement of legal actions that will be taken if demands are not met
10. Response Timeline: Specific deadline for the collection agency to respond or comply
11. Closing: Formal closing with signature block and any professional titles
1. Previous Communication Reference: Include when there have been prior attempts to resolve the issue
2. Harassment Details: Include when the collection agency has engaged in harassment or inappropriate practices
3. Dispute of Debt Validity: Include when the underlying debt itself is disputed
4. Third Party Authorization: Include when the letter is being sent by a legal representative
5. Bankruptcy Notice: Include when the sender has filed for bankruptcy protection
6. Medical Hardship: Include when medical circumstances affect the situation
7. Identity Theft Claim: Include when the debt is believed to be result of identity theft
1. Communication Log: Detailed log of all communications from the collection agency
2. Supporting Documents: Copies of relevant documents such as previous correspondence, proof of identity theft, or bankruptcy filing
3. Police Reports: Copies of any filed police reports related to harassment or identity theft
4. Medical Documentation: If claiming medical hardship, relevant medical documentation
5. Power of Attorney: If sent by a representative, documentation proving authority to act
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