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Client Contract
"I need a Client Contract for my IT consultancy firm based in Kuala Lumpur, providing cloud migration services to enterprise clients, with specific provisions for data protection and cybersecurity compliance, starting from March 2025."
1. Parties: Identifies and provides full details of the contracting parties, including registration numbers for companies or IC/passport numbers for individuals
2. Background: Sets out the context and purpose of the agreement, including any relevant history or circumstances leading to the contract
3. Definitions: Defines key terms used throughout the agreement to ensure clarity and prevent misinterpretation
4. Scope of Services/Goods: Detailed description of the services or goods to be provided under the contract
5. Duration and Term: Specifies the contract duration, commencement date, and any renewal provisions
6. Payment Terms: Details the fees, payment schedule, invoicing process, and payment methods
7. Obligations of Service Provider: Lists the specific duties, responsibilities, and standards of service to be maintained
8. Client Obligations: Outlines the client's responsibilities and requirements for cooperation
9. Intellectual Property Rights: Addresses ownership and usage rights of any intellectual property involved
10. Confidentiality: Provisions for protecting confidential information exchanged during the relationship
11. Termination: Conditions and processes for ending the contract, including notice periods
12. Liability and Indemnity: Limits of liability and indemnification obligations of both parties
13. General Provisions: Standard legal clauses including governing law, notices, and entire agreement provisions
1. Service Level Agreement: Include when specific performance metrics and standards need to be maintained
2. Data Protection: Required when personal data processing is involved, ensuring PDPA compliance
3. Change Control: Include for contracts where scope or specifications may need modification during the term
4. Force Majeure: Important for long-term contracts or where external factors could significantly impact performance
5. Non-Competition: Include when protecting business interests from competitive activities is necessary
6. Insurance: Required when specific insurance coverage needs to be maintained
7. Dispute Resolution: Include detailed dispute resolution procedures for high-value or complex contracts
8. Assignment and Subcontracting: Include when transfer of rights or subcontracting needs to be specifically regulated
1. Schedule of Services: Detailed breakdown of services/goods including specifications, quantities, and delivery requirements
2. Schedule of Fees: Comprehensive fee structure, including rates, charges, and any variable components
3. Service Levels: Specific performance metrics, KPIs, and measurement criteria
4. Key Personnel: List of key team members and their roles, if specific personnel are critical to the contract
5. Technical Requirements: Detailed technical specifications or requirements for services/goods
6. Form of Reports: Templates or formats for required reports and documentation
7. Change Request Form: Standard form for requesting and documenting changes to the contract scope
8. Contact Details: List of key contacts and authorized representatives for both parties
Authors
Professional Services
Information Technology
Consulting
Financial Services
Healthcare
Manufacturing
Education
Real Estate
Construction
Retail
Telecommunications
Legal Services
Marketing and Advertising
Engineering
Legal
Commercial
Business Development
Sales
Operations
Finance
Compliance
Risk Management
Client Relations
Project Management
Account Management
Chief Executive Officer
Managing Director
Commercial Director
Legal Counsel
Contract Manager
Business Development Manager
Account Manager
Sales Director
Operations Manager
Project Manager
Compliance Officer
Risk Manager
Finance Manager
Department Head
Client Relations Manager
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