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1. Parties: Identification of the service provider and client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a retainer arrangement
3. Definitions: Key terms used throughout the agreement, including 'Services', 'Retainer Fee', 'Term', etc.
4. Scope of Services: Detailed description of the professional services to be provided under the retainer arrangement
5. Retainer Fee and Payment Terms: Amount of retainer fee, payment schedule, method of payment, and handling of additional charges
6. Term and Renewal: Duration of the agreement and conditions for renewal or extension
7. Obligations of the Service Provider: Professional responsibilities, service standards, and performance requirements
8. Obligations of the Client: Client's responsibilities, including provision of information and cooperation
9. Confidentiality: Obligations regarding confidential information and trade secrets
10. Termination: Grounds for termination, notice requirements, and consequences of termination
11. Governing Law and Jurisdiction: Specification of Malaysian law as governing law and jurisdiction for disputes
12. Entire Agreement: Standard clause confirming the agreement represents the complete understanding between parties
1. Non-Compete: Restrictions on service provider's ability to work with competitor clients, used when sensitive industry knowledge is involved
2. Intellectual Property Rights: Ownership and usage rights of materials created during service provision, relevant for creative or technical services
3. Force Majeure: Provisions for unforeseeable circumstances preventing performance, particularly relevant in long-term retainers
4. Insurance: Requirements for professional indemnity or other insurance coverage, important for high-risk services
5. Data Protection: Compliance with data protection laws, necessary when personal data processing is involved
6. Assignment: Rights to assign the agreement to other parties, relevant for corporate clients or service providers
7. Dispute Resolution: Alternative dispute resolution procedures, useful for complex service arrangements
1. Schedule 1 - Detailed Service Specifications: Comprehensive list and description of services covered under the retainer
2. Schedule 2 - Fee Structure: Detailed breakdown of retainer fee, hourly rates for additional services, and expense categories
3. Schedule 3 - Service Level Agreement: Specific performance metrics, response times, and service standards
4. Schedule 4 - Key Personnel: List of key team members assigned to provide the services
5. Appendix A - Communication Protocol: Procedures for routine communications, reporting, and escalation processes
6. Appendix B - Required Documents: List of documents and information the client must provide for service delivery
Legal Services
Financial Services
Consulting
Professional Services
Information Technology
Marketing and Communications
Business Advisory
Accounting and Audit
Management Consulting
Corporate Services
Healthcare
Engineering
Architecture
Human Resources
Legal
Finance
Procurement
Operations
Compliance
Business Development
Professional Services
Contract Administration
Risk Management
Corporate Secretarial
Chief Executive Officer
Chief Financial Officer
Legal Counsel
Corporate Secretary
Finance Director
Managing Director
Operations Manager
Procurement Manager
Contract Administrator
Business Development Manager
Professional Services Manager
Partner (Professional Firm)
Practice Manager
Compliance Officer
Account Manager
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