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Software User Agreement

Software User Agreement Template for Malaysia

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Key Requirements PROMPT example:

Software User Agreement

"I need a Software User Agreement for my mobile banking app that will be launched in Malaysia in March 2025, with specific focus on data protection compliance and integration with third-party payment systems."

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Document background
This Software User Agreement is essential for any software deployment in Malaysia, whether for commercial or consumer use. It serves as a legally binding contract between software providers and users, incorporating key requirements from Malaysian legislation including the Electronic Commerce Act 2006, Personal Data Protection Act 2010, and Consumer Protection Act 1999. The agreement is designed to protect both parties' interests by clearly defining usage rights, restrictions, data handling practices, and liability limitations. It's particularly important in the Malaysian context where digital commerce laws require specific provisions for electronic transactions and data protection. The document should be used whenever software is licensed to users in Malaysia, whether for individual consumer use or enterprise deployment.
Suggested Sections

1. Parties: Identification of the software provider/licensor and the user/licensee

2. Background: Context of the agreement and brief description of the software

3. Definitions: Definitions of key terms used throughout the agreement

4. Grant of License: Scope of the software license, including usage rights and restrictions

5. Terms of Use: Specific conditions and restrictions for using the software

6. User Obligations: User responsibilities and prohibited activities

7. Intellectual Property Rights: Statement of IP ownership and protection measures

8. Data Protection and Privacy: Terms regarding data collection, processing, and privacy compliance

9. Payment Terms: License fees, payment schedule, and related financial terms

10. Term and Termination: Duration of agreement and termination conditions

11. Warranties and Disclaimers: Software warranties and liability limitations

12. Governing Law and Jurisdiction: Specification of Malaysian law application and jurisdiction

Optional Sections

1. Service Level Agreement: Include when offering specific performance guarantees or support levels

2. Third-Party Integrations: Include when the software interfaces with third-party services

3. Enterprise User Terms: Include for business/enterprise versions with additional terms

4. Beta Testing Terms: Include for pre-release or beta version software

5. Export Controls: Include if software is subject to international distribution

6. Insurance Requirements: Include for high-risk or enterprise applications

7. Source Code Escrow: Include for enterprise agreements requiring code security

8. Professional Services: Include if offering additional implementation or training services

Suggested Schedules

1. Schedule 1 - Software Description: Detailed description of software features and functionality

2. Schedule 2 - License Fees: Detailed pricing structure and payment terms

3. Schedule 3 - Technical Requirements: Minimum system requirements and technical specifications

4. Schedule 4 - Support Services: Details of technical support and maintenance services

5. Appendix A - Acceptable Use Policy: Detailed guidelines for acceptable software use

6. Appendix B - Privacy Policy: Detailed privacy and data handling procedures

7. Appendix C - Service Level Metrics: Detailed performance metrics and service levels

8. Appendix D - Security Requirements: Security protocols and requirements for software use

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions



































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Relevant Industries

Information Technology

Financial Services

Healthcare

Education

E-commerce

Manufacturing

Professional Services

Telecommunications

Government/Public Sector

Retail

Logistics

Real Estate

Relevant Teams

Legal

Information Technology

Compliance

Procurement

Information Security

Product Management

Risk Management

Operations

Software Development

Contract Administration

Relevant Roles

Chief Technology Officer

IT Manager

Software Development Manager

Legal Counsel

Compliance Officer

Procurement Manager

Information Security Officer

Product Manager

Contract Administrator

Risk Manager

Software Licensing Manager

Data Protection Officer

Enterprise Architect

Operations Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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