The Customer Consent Form is a critical document required under Nigerian data protection law, specifically the NDPR 2019, for any organization collecting and processing personal data from customers. This document should be used whenever a business needs to obtain explicit consent from customers for data processing activities, whether for service provision, marketing, or other business purposes. It serves as both a legal compliance tool and a trust-building mechanism with customers. The form must include specific elements required by Nigerian law, such as the purpose of data collection, types of data being collected, data subject rights, and security measures implemented. Organizations must ensure this consent form is presented before collecting any personal data and must maintain records of obtained consent as part of their compliance documentation.
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1. Introduction and Parties: Identifies the data controller (company) and the data subject (customer), including relevant contact details
2. Purpose of Data Collection: Clear explanation of why personal data is being collected and how it will be used
3. Types of Personal Data: Detailed list of personal data that will be collected and processed
4. Data Processing Activities: Description of how the personal data will be processed, stored, and protected
5. Data Subject Rights: Explanation of the customer's rights under NDPR including right to access, rectification, and erasure
6. Duration of Data Storage: Information about how long the personal data will be retained
7. Declaration of Consent: Clear statement of consent with signature/authorization section
1. International Data Transfers: Required if personal data will be transferred outside Nigeria
2. Third-Party Sharing: Required if personal data will be shared with third parties
3. Special Categories of Data: Required if collecting sensitive personal data such as health information, biometric data, or religious beliefs
4. Marketing Communications: Required if personal data will be used for marketing purposes
5. Automated Decision Making: Required if personal data will be used in automated decision-making processes
1. Schedule A - Detailed Data Categories: Comprehensive list of all data categories and specific data points to be collected
2. Schedule B - Third Party Recipients: List of third parties with whom data may be shared, including their purposes and locations
3. Schedule C - Technical and Security Measures: Details of security measures implemented to protect personal data
4. Appendix 1 - Glossary of Terms: Definitions of technical terms and concepts used in the consent form
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Healthcare
E-commerce
Telecommunications
Insurance
Education
Retail
Technology
Professional Services
Travel and Hospitality
Real Estate
Manufacturing
Relevant Teams
Legal
Compliance
Information Security
Data Protection
Customer Service
Operations
Risk Management
Marketing
Human Resources
Information Technology
Business Development
Customer Relations
Relevant Roles
Data Protection Officer
Legal Counsel
Compliance Manager
Privacy Officer
Customer Service Manager
Operations Manager
IT Security Manager
Risk Manager
Marketing Manager
Human Resources Director
Chief Information Officer
Chief Privacy Officer
Business Development Manager
Customer Relations Manager
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