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1. Transition Services: Details of service transition from existing providers or internal teams, used when taking over from another provider

2. Technology and Systems: Specifications for HR technology platforms and systems, included when technology services are part of the offering

3. Business Continuity and Disaster Recovery: Procedures for ensuring service continuity, included for critical HR services

4. International Services: Provisions for international HR support, included when dealing with multinational operations

5. Training and Knowledge Transfer: Requirements for training client staff, included when knowledge transfer is part of the service

6. Intellectual Property Rights: Provisions regarding IP ownership and usage, included when proprietary systems or materials are involved

7. Staff Transfer Provisions: Terms for transferring staff between organizations, included in cases of outsourcing existing HR functions

1. Schedule 1: Detailed Service Descriptions: Comprehensive breakdown of each HR service to be provided

2. Schedule 2: Service Level Specifications: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3: Fee Schedule: Detailed breakdown of fees, pricing models, and payment terms

4. Schedule 4: Key Personnel: List of key staff from both parties responsible for service delivery and management

5. Schedule 5: Data Processing Agreement: Detailed terms for handling personal data in compliance with Nigerian regulations

6. Schedule 6: Implementation Plan: Timeline and milestones for service implementation

7. Appendix A: Report Templates: Standard templates for performance reporting and service documentation

8. Appendix B: Escalation Matrix: Contact details and procedures for issue escalation

9. Appendix C: Compliance Checklist: Checklist of regulatory requirements and compliance measures