The Master Subscription Agreement serves as the primary contractual framework for businesses providing subscription-based services in Nigeria. It is specifically designed to comply with Nigerian legal requirements while addressing the complex needs of modern subscription-based business models. This agreement type is particularly relevant when establishing long-term service relationships where a provider offers ongoing access to software, platforms, or services to business customers. The document incorporates essential elements required by Nigerian law, including compliance with the Nigeria Data Protection Regulation (NDPR), electronic transaction laws, and consumer protection requirements. The Master Subscription Agreement typically includes comprehensive terms covering service delivery, payment structures, performance standards, and risk allocation, making it suitable for both technology-focused and traditional subscription service arrangements.
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1. Parties: Identification of the contracting parties including registered addresses and company details
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Defined terms used throughout the agreement
4. Subscription Services: Detailed description of services provided, access rights, and service levels
5. Term and Renewal: Initial term, renewal conditions, and termination provisions
6. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences
7. Service Provider Obligations: Core obligations including service delivery, maintenance, and support
8. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements
9. Data Protection and Security: NDPR compliance, data handling, security measures, and breach notification
10. Intellectual Property Rights: Ownership of IP, licenses granted, and restrictions
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Representations: Standard warranties regarding services, compliance with laws, and authority to contract
13. Limitation of Liability: Liability caps, exclusions, and indemnification provisions
14. Force Majeure: Events excusing performance and related procedures
15. Termination: Termination rights, procedures, and consequences
16. General Provisions: Standard boilerplate including notices, assignment, and governing law
1. Change Control: Procedures for requesting and implementing changes to services - include for complex service arrangements
2. Disaster Recovery: Business continuity and disaster recovery procedures - essential for critical services
3. Service Credits: Financial compensation scheme for service level failures - useful for high-value/critical services
4. Compliance with Anti-Corruption Laws: Specific anti-corruption provisions - important for high-value contracts or government-related services
5. Multi-currency Provisions: Currency conversion and exchange rate provisions - needed for international services
6. Third Party Beneficiaries: Rights of third parties - include when services benefit group companies
7. Insurance Requirements: Specific insurance obligations - important for high-risk services
8. Audit Rights: Customer audit provisions - important for regulated industries or critical services
1. Service Description: Detailed technical specifications of the subscription services
2. Service Levels: Performance metrics, measurement methods, and reporting requirements
3. Pricing and Payment Schedule: Detailed fee structure, payment milestones, and pricing models
4. Support Services: Support levels, response times, and escalation procedures
5. Data Processing Agreement: Detailed data protection terms compliant with NDPR requirements
6. Security Requirements: Technical and organizational security measures
7. Acceptable Use Policy: Rules and restrictions for service usage
8. Implementation Plan: Timeline and milestones for service implementation
9. Exit Plan: Transition assistance and data return procedures upon termination
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Software as a Service
Financial Services
Healthcare
E-commerce
Telecommunications
Professional Services
Education
Manufacturing
Energy
Media and Entertainment
Retail
Insurance
Relevant Teams
Legal
Commercial
Procurement
Sales
Information Technology
Finance
Risk and Compliance
Operations
Business Development
Service Delivery
Relevant Roles
Chief Legal Officer
General Counsel
Legal Director
Commercial Director
Chief Technology Officer
Head of Sales
Procurement Manager
Contract Manager
Business Development Director
Chief Information Officer
Chief Financial Officer
Risk Manager
Compliance Officer
Operations Director
IT Director
Service Delivery Manager
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