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1. Parties: Identification of the seller (e-commerce provider) and buyer, including full legal names, registration details for businesses, and contact information
2. Background: Context of the agreement, nature of the online business, and general purpose of the contract
3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical e-commerce terminology
4. Scope of Services: Detailed description of the online sales platform, products/services offered, and territorial limitations if any
5. Order and Acceptance Process: Steps for placing orders, order confirmation, and contract formation process
6. Pricing and Payment Terms: Product pricing, payment methods, currency, processing fees, and payment security measures
7. Delivery Terms: Shipping methods, delivery timeframes, costs, and risk transfer points
8. Returns and Refunds: Policy and procedures for returns, refunds, and cancellations
9. User Accounts: Requirements and terms for creating and maintaining user accounts
10. Data Protection and Privacy: Compliance with NDPR and handling of customer personal data
11. Intellectual Property: Rights and restrictions regarding website content, product images, and trademarks
12. Warranties and Disclaimers: Product quality guarantees, service level commitments, and limitation of warranties
13. Limitation of Liability: Scope of seller's liability and damage caps
14. Termination: Grounds for termination and consequences of contract ending
15. Governing Law and Jurisdiction: Nigerian law as governing law and jurisdiction for disputes
1. Digital Content: Special terms for digital products or downloadable content, used when selling digital goods
2. Marketplace Provisions: Additional terms for multi-vendor marketplaces, used when platform hosts multiple sellers
3. Subscription Services: Terms for recurring purchases or subscription-based products, used for subscription models
4. Age Restrictions: Special provisions for age-restricted products, used when selling regulated items
5. International Sales: Additional terms for cross-border sales, used when selling outside Nigeria
6. Product Customization: Terms for custom-made or personalized products, used for customizable items
7. Bulk Purchase Terms: Special conditions for wholesale or bulk purchases, used for B2B sales
1. Schedule 1 - Product Specifications: Detailed technical specifications and descriptions of products
2. Schedule 2 - Pricing Structure: Detailed pricing information, including volume discounts and special offers
3. Schedule 3 - Delivery Zones and Charges: Breakdown of delivery areas and associated shipping costs
4. Schedule 4 - Service Level Agreement: Detailed performance metrics and service standards
5. Schedule 5 - Returns Procedure: Step-by-step process for product returns and refunds
6. Appendix A - Privacy Policy: Detailed privacy and data protection policies
7. Appendix B - Acceptable Use Policy: Rules and guidelines for using the online platform
Retail
E-commerce
Technology
Fashion and Apparel
Electronics
Food and Beverage
Digital Services
Entertainment
Healthcare and Pharmaceuticals
Home and Garden
Books and Media
Automotive
Financial Services
Telecommunications
Legal
E-commerce
Digital Operations
Compliance
Customer Service
Sales
Digital Marketing
Information Technology
Supply Chain
Risk Management
Commercial
Business Development
Website Operations
E-commerce Manager
Legal Counsel
Digital Operations Director
Compliance Officer
Customer Service Manager
Online Sales Manager
Digital Marketing Manager
IT Security Manager
Supply Chain Manager
Chief Digital Officer
Chief Technology Officer
Risk Manager
Commercial Director
Business Development Manager
Website Manager
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