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1. Parties: Identification of the seller (online vendor) and buyer, including full legal names, addresses, and registration details if applicable
2. Background: Brief context explaining the nature of the online sale platform and general purpose of the agreement
3. Definitions: Key terms used throughout the agreement, including technical terms related to the online platform and ordering process
4. Scope of Services: Description of the online sales platform, products/services offered, and territorial limitations if any
5. Order Process: Detailed explanation of how orders are placed, confirmed, and processed through the online platform
6. Prices and Payment: Pricing structure, payment methods, currency, and payment processing terms
7. Delivery and Transfer of Risk: Delivery terms, timeframes, shipping costs, and point at which risk transfers to the buyer
8. Right of Withdrawal: Consumer's right to withdraw from the purchase, return policy, and refund procedures
9. Warranties and Representations: Product quality guarantees, conformity with descriptions, and statutory warranties
10. Data Protection and Privacy: Handling of personal data in compliance with Swiss FADP, data security measures
11. Intellectual Property: Rights related to the platform, product descriptions, and content
12. Liability and Limitation: Extent and limitations of liability for both parties
13. Term and Termination: Duration of the agreement and circumstances for termination
14. Governing Law and Jurisdiction: Confirmation of Swiss law application and jurisdiction for disputes
15. General Provisions: Standard clauses including severability, entire agreement, and amendments
1. Age Verification: Required for age-restricted products or services
2. Marketplace Provisions: Required if the platform allows third-party sellers
3. Subscription Terms: Needed if offering subscription-based products or services
4. Digital Content: Special provisions for digital products or downloads
5. Corporate Accounts: Special terms for business customers in B2B scenarios
6. International Sales: Additional provisions for cross-border sales
7. Platform Usage Rules: Detailed rules for user accounts and platform behavior
1. Product Specifications: Detailed technical specifications and descriptions of products
2. Pricing Schedule: Detailed price lists, discount structures, and special pricing terms
3. Delivery Zones and Costs: Breakdown of delivery areas, times, and associated costs
4. Returns Procedure: Step-by-step process for product returns and refunds
5. Technical Requirements: Technical specifications for accessing and using the online platform
6. Data Processing Terms: Detailed procedures for handling personal data
7. Service Level Agreement: Performance metrics for platform availability and support
Retail
E-commerce
Consumer Goods
Digital Services
Technology
Fashion
Electronics
Food and Beverage
Software and Applications
Home and Garden
Luxury Goods
Sporting Goods
Books and Media
Health and Beauty
Automotive Parts
Legal
E-commerce
Digital Operations
Compliance
Customer Service
Sales
Information Technology
Risk Management
Data Protection
Marketing
Business Development
Commercial Operations
E-commerce Manager
Legal Counsel
Commercial Director
Digital Operations Manager
Compliance Officer
Business Development Manager
Online Sales Manager
Customer Service Manager
Digital Marketing Manager
IT Director
Risk Manager
Data Protection Officer
Chief Digital Officer
Retail Operations Manager
Contract Manager
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