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An SLA Asset Management agreement is essential for establishing a clear framework for professional asset management services in the Netherlands. This document is typically used when an asset manager takes on the responsibility of managing investment portfolios or other assets on behalf of clients, whether they are institutional investors, corporations, or high-net-worth individuals. The agreement must comply with Dutch financial regulations, particularly the Wet op het financieel toezicht (Wft) and relevant EU directives. It details service levels, performance metrics, reporting requirements, risk management procedures, and regulatory compliance obligations. The document is crucial for defining accountability, ensuring transparency, and establishing clear expectations between the asset manager and the client while maintaining compliance with Dutch and EU regulatory requirements.

1. Parties: Identification of the asset management service provider and the client, including registration details and regulatory status

2. Background: Context of the agreement, purpose of the asset management services, and regulatory framework

3. Definitions: Detailed definitions of terms used throughout the agreement, including technical and regulatory terminology

4. Scope of Services: Detailed description of asset management services to be provided, including investment strategies and asset classes

5. Service Provider Obligations: Core responsibilities of the asset manager, including regulatory compliance, reporting, and fiduciary duties

6. Client Obligations: Client responsibilities, including information provision, cooperation requirements, and regulatory compliance

7. Service Levels: Specific performance metrics, targets, and measurement methods for the asset management services

8. Fees and Expenses: Detailed fee structure, calculation methods, payment terms, and reimbursable expenses

9. Performance Monitoring: Procedures for monitoring and reporting service performance against agreed metrics

10. Reporting Requirements: Regular reporting obligations, including frequency, content, and format of reports

11. Data Protection: GDPR compliance measures and data handling procedures

12. Confidentiality: Confidentiality obligations and information security requirements

13. Risk Management: Risk management procedures and controls

14. Term and Termination: Duration of agreement, renewal terms, and termination provisions

15. Liability and Indemnification: Limitation of liability, indemnification provisions, and insurance requirements

16. General Provisions: Standard legal provisions including governing law, dispute resolution, and notices