This Cleaning Service Agreement is essential for businesses and individuals engaging professional cleaning services in New Zealand. It serves as a legally binding contract between cleaning service providers and their clients, establishing clear terms for service delivery, quality standards, and mutual obligations. The agreement addresses key aspects such as service scope, pricing, health and safety compliance, insurance requirements, and liability provisions, all within the framework of New Zealand law. It's particularly relevant in commercial, industrial, and residential settings where regular professional cleaning services are required. The document ensures compliance with relevant New Zealand legislation including the Health and Safety at Work Act 2015, Employment Relations Act 2000, and Contract and Commercial Law Act 2017.
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1. Parties: Identification of the service provider and the client
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation
4. Term and Commencement: Duration of the agreement and conditions for commencement
5. Services: Detailed description of the cleaning services to be provided
6. Service Provider's Obligations: Key responsibilities and commitments of the cleaning service provider
7. Client's Obligations: Client's responsibilities including access, facilities and utilities provision
8. Health and Safety: Health and safety requirements and compliance obligations
9. Fees and Payment: Payment terms, rates, and invoicing procedures
10. Staff and Supervision: Requirements for cleaning staff, supervision, and training
11. Equipment and Materials: Provisions regarding cleaning equipment and materials supply and maintenance
12. Insurance and Liability: Insurance requirements and liability limitations
13. Termination: Grounds and process for termination of the agreement
14. Confidentiality: Protection of confidential information
15. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Specialized Cleaning Services: Additional terms for specialized services like medical facility cleaning or industrial cleaning
2. Security Requirements: Special security provisions for high-security facilities or after-hours cleaning
3. Environmental Standards: Specific environmental requirements or green cleaning standards
4. Performance Metrics: Detailed service level agreements and performance measurement criteria
5. Pandemic Response: Special provisions for cleaning during health emergencies or pandemics
6. Sub-contracting: Terms governing the use of sub-contractors
7. Key Personnel: Requirements for specific key staff members where continuity is important
8. Change Management: Process for managing changes to service requirements or specifications
1. Schedule 1: Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards
2. Schedule 2: Pricing Schedule: Detailed pricing information including rates for regular and additional services
3. Schedule 3: Premises Details: Details of the locations where services are to be provided
4. Schedule 4: Equipment and Materials: List of approved cleaning equipment and materials
5. Schedule 5: Key Contacts: Contact details for key personnel from both parties
6. Schedule 6: Health and Safety Procedures: Specific health and safety procedures and requirements
7. Schedule 7: Performance Standards: Detailed cleaning standards and quality metrics
8. Appendix A: Cleaning Checklist: Standard cleaning checklist for different areas or types of cleaning
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