This Cleaning Contract template is designed for use in New Zealand to establish a formal agreement between cleaning service providers and their clients. It is particularly relevant when engaging professional cleaning services for commercial, industrial, or specialized facilities where detailed service specifications and compliance with New Zealand legislation are essential. The document incorporates key requirements from relevant New Zealand laws, including the Health and Safety at Work Act 2015, Employment Relations Act 2000, and Privacy Act 2020. It provides comprehensive coverage of service standards, operational procedures, risk management, and performance metrics while allowing for customization based on specific cleaning requirements and facility types. This contract template is structured to protect both parties' interests while ensuring clear communication of responsibilities and expectations in the cleaning service relationship.
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1. Parties: Identifies and provides full details of the service provider (cleaning company) and the client
2. Background: Outlines the context of the agreement and the parties' intentions
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Details the cleaning services to be provided, including locations, frequency, and specific tasks
5. Term and Termination: Specifies the duration of the agreement and conditions for termination
6. Payment Terms: Outlines fees, payment schedule, invoicing process, and payment methods
7. Service Standards: Establishes the expected quality standards and performance metrics
8. Health and Safety: Details health and safety requirements, including compliance with relevant legislation
9. Equipment and Materials: Specifies who provides cleaning equipment and materials
10. Insurance and Liability: Outlines insurance requirements and liability limitations
11. Confidentiality: Addresses handling of confidential information and privacy requirements
12. General Provisions: Includes standard contractual clauses such as notices, assignment, and governing law
1. Environmental Requirements: Specific requirements for eco-friendly cleaning products and practices, used when client has environmental policies
2. Security Requirements: Additional security measures for sensitive locations like government buildings or data centers
3. Specialist Cleaning Services: Details of specialized cleaning services such as medical facility cleaning or industrial cleaning
4. Emergency Response: Procedures for handling emergency cleaning situations, important for facilities requiring 24/7 coverage
5. Staff Requirements: Specific requirements for cleaning staff including qualifications, vetting, or uniforms
6. Performance Bonds: Requirements for performance bonds or guarantees, typically for larger commercial contracts
7. Transition Arrangements: Procedures for transitioning from previous service providers, useful for large commercial contracts
1. Schedule 1: Cleaning Specifications: Detailed breakdown of cleaning tasks, frequencies, and methods for each area
2. Schedule 2: Site Details: Specific information about the cleaning locations, access arrangements, and site rules
3. Schedule 3: Price Schedule: Detailed breakdown of pricing for different services and areas
4. Schedule 4: Key Performance Indicators: Specific metrics for measuring service quality and performance
5. Schedule 5: Approved Cleaning Products: List of approved cleaning products and materials to be used
6. Schedule 6: Required Forms: Templates for cleaning checklists, incident reports, and other required documentation
7. Appendix A: Health and Safety Procedures: Detailed health and safety procedures and risk assessments
8. Appendix B: Emergency Contact Information: List of emergency contacts for both parties and emergency procedures
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