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The Complaint Letter About Washing Machine is a formal document used when a consumer needs to register a complaint about a defective or unsatisfactory washing machine purchase in the Philippines. This document type is essential for formally documenting issues with washing machine products and is structured in accordance with Philippine consumer protection laws, particularly the Consumer Act of the Philippines (RA 7394) and DTI regulations. It serves as an official record of the complaint and can be used in subsequent legal proceedings if necessary. The letter should include comprehensive details about the product, the nature of the defect, purchase information, previous communication attempts, and the desired resolution. It's particularly important to use this document type when informal resolution attempts have failed or when establishing a formal record of the complaint is necessary for warranty or legal purposes.

1. Sender's Details: Full name, address, contact information, and customer reference number if applicable

2. Recipient's Details: Company name, department, complete address, and relevant contact person

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint about a washing machine, including model number

5. Product Information: Details of the washing machine including brand, model, serial number, and date of purchase

6. Problem Description: Clear, factual description of the issue(s) with the washing machine

7. Impact Statement: Explanation of how the problem has affected you

8. Previous Actions Taken: Description of any attempts already made to resolve the issue

9. Specific Request: Clear statement of what resolution you are seeking

10. Closing: Professional closing with expected timeframe for response