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1. Parties: Identification of the Principal (shipping company/freight forwarder) and the Agent, including full legal names, registration details, and addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of entering into the agency relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical shipping terms, documentation, and specific industry terminology
4. Appointment and Territory: Formal appointment of the agent, specification of geographical territory, and exclusivity status
5. Scope of Services: Detailed description of services to be provided by the agent, including cargo booking, documentation, customer service, and other operational duties
6. Agent's Responsibilities: Comprehensive list of agent's duties, obligations, and standard of service requirements
7. Principal's Responsibilities: Obligations of the principal, including support, information provision, and operational commitments
8. Compensation and Payment Terms: Commission structure, payment terms, currency, payment methods, and related financial arrangements
9. Compliance and Documentation: Requirements for maintaining records, compliance with laws, and handling of shipping documentation
10. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations
11. Term and Termination: Duration of agreement, renewal terms, and conditions for termination
12. Confidentiality: Protection of confidential information and trade secrets
13. Governing Law and Dispute Resolution: Applicable law, jurisdiction, and dispute resolution mechanisms
14. General Provisions: Standard boilerplate clauses including force majeure, notices, amendments, and assignment
1. Non-Compete: Restrictions on agent's ability to represent competing principals - include when exclusivity is important
2. Insurance Requirements: Specific insurance obligations - include when handling high-value cargo or specific risk requirements
3. Performance Metrics: KPIs and performance evaluation criteria - include for larger operations or when specific targets are crucial
4. Training and Support: Details of training provided by principal - include when technical systems or specialized procedures are involved
5. Marketing and Branding: Guidelines for use of principal's brand and marketing activities - include when agent will conduct marketing
6. Bank Guarantee: Requirements for financial security - include when handling significant financial transactions
7. Customs Compliance: Specific customs handling procedures - include for international freight operations
8. IT Systems and Integration: Requirements for use of specific software or systems - include when technical integration is required
1. Schedule A - Territory Description: Detailed description of geographical territory and any excluded areas
2. Schedule B - Commission Structure: Detailed breakdown of commission rates for different types of services
3. Schedule C - Standard Operating Procedures: Detailed operational procedures and requirements
4. Schedule D - Required Reports and Documentation: Templates and formats for required operational reports
5. Schedule E - Service Level Requirements: Specific performance standards and metrics
6. Appendix 1 - Contact Details: Key contact information for both parties
7. Appendix 2 - Required Licenses and Certifications: List of mandatory licenses and certifications
8. Appendix 3 - Insurance Requirements: Detailed insurance coverage requirements and minimum limits
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