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1. Parties: Identification of the Agency and the Contractor, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions and Interpretation: Definitions of key terms used in the agreement and rules for interpreting the document
4. Appointment and Scope: Terms of the contractor's appointment and detailed scope of services to be provided
5. Independent Contractor Status: Clear statement of independent contractor relationship and exclusion of employment relationship
6. Duration and Termination: Contract term, renewal provisions, and circumstances for termination
7. Contractor's Obligations: Detailed responsibilities, performance standards, and delivery requirements
8. Agency's Obligations: Support, resources, and information to be provided by the agency
9. Compensation and Payment Terms: Fee structure, payment schedule, expenses, and invoicing procedures
10. Intellectual Property Rights: Ownership and usage rights of work products and pre-existing IP
11. Confidentiality: Protection of confidential information and trade secrets
12. Data Protection: POPIA compliance and data handling requirements
13. Non-Solicitation: Restrictions on soliciting clients or employees
14. Indemnification: Mutual indemnification provisions and liability allocation
15. Insurance: Required insurance coverage and minimum limits
16. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
17. General Provisions: Standard boilerplate clauses including notices, amendment process, and severability
1. Performance Metrics: Specific KPIs and performance measurement criteria, used when service quality needs precise measurement
2. Equipment and Resources: Provisions regarding equipment or resources provided by either party, included when specific tools or resources are part of the arrangement
3. Subcontracting: Terms for engaging subcontractors, included when subcontracting is permitted
4. Change Control: Process for managing changes to services or requirements, needed for complex or long-term engagements
5. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term or high-risk contracts
6. B-BBEE Compliance: Specific provisions related to B-BBEE requirements, included when relevant to the contract value or industry
7. Anti-Corruption: Specific anti-corruption provisions, included for high-value contracts or when working with public sector
8. International Services: Additional provisions for cross-border services, included when services are provided internationally
1. Schedule A - Scope of Services: Detailed description of services, deliverables, and technical requirements
2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule C - Service Levels: Specific performance standards, metrics, and response times
4. Schedule D - Approved Subcontractors: List of pre-approved subcontractors if applicable
5. Appendix 1 - Contact Details: Key contact persons and their details for both parties
6. Appendix 2 - Required Insurance: Detailed insurance requirements and minimum coverage limits
7. Appendix 3 - Compliance Requirements: Specific regulatory or industry compliance requirements
8. Appendix 4 - Data Processing Terms: Detailed POPIA compliance requirements and data processing terms
Information Technology
Marketing and Advertising
Professional Services
Construction
Engineering
Healthcare
Financial Services
Media and Entertainment
Education and Training
Consulting
Real Estate
Manufacturing
Telecommunications
Mining and Resources
Retail
Legal Services
Legal
Procurement
Human Resources
Operations
Compliance
Risk Management
Business Development
Commercial
Administration
Finance
Contracts Administration
Legal Counsel
Procurement Manager
Human Resources Director
Contract Manager
Project Manager
Operations Director
Compliance Officer
Risk Manager
Business Development Manager
Agency Director
Recruitment Manager
Commercial Manager
Chief Operating Officer
General Manager
Administrative Manager
Financial Manager
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