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1. Employee Information: Basic details including employee name, ID number, department, job title, and period of evaluation
2. Performance Rating Scale: Explanation of the rating system used (typically 1-5 scale) with clear definitions for each rating level
3. Core Competencies Assessment: Evaluation of fundamental cleaning skills, including cleaning techniques, use of equipment, and adherence to safety protocols
4. Work Quality Metrics: Assessment of cleaning quality, attention to detail, thoroughness, and consistency of work
5. Safety and Compliance: Evaluation of adherence to safety regulations, proper use of PPE, and compliance with cleaning protocols
6. Attendance and Punctuality: Assessment of attendance record, timeliness, and reliability
7. Behavioral Competencies: Evaluation of work ethic, teamwork, communication, and professional conduct
8. Overall Performance Summary: Final performance rating and general comments on employee's performance
9. Action Plan: Specific goals and improvement areas for the next evaluation period
10. Sign-off Section: Space for signatures of evaluator, employee, and HR representative, with date fields
1. Customer/Tenant Feedback: Include when the cleaner works in customer-facing environments or residential buildings
2. Specialized Skills Assessment: Add when evaluating cleaners who handle specialized equipment or perform specific cleaning techniques
3. Language Skills: Include when communication in specific languages is part of the job requirement
4. Team Leadership: Add for senior cleaners or team leaders who supervise other cleaning staff
5. Environmental Compliance: Include when evaluating adherence to specific environmental standards or green cleaning practices
1. Schedule A: Detailed Scoring Rubric: Comprehensive breakdown of scoring criteria for each performance category
2. Schedule B: Cleaning Standards Checklist: Detailed checklist of cleaning standards and requirements for different areas/tasks
3. Schedule C: Safety Compliance Checklist: List of safety requirements and protocols that must be followed
4. Appendix 1: Performance Improvement Plan Template: Template for documenting specific actions required for performance improvement
5. Appendix 2: Equipment Handling Competency Matrix: Matrix showing required competency levels for different cleaning equipment
Facility Management
Hospitality
Healthcare
Education
Commercial Real Estate
Retail
Industrial
Residential Property Management
Government Facilities
Corporate Offices
Human Resources
Facility Management
Operations
Environmental Services
Housekeeping
Quality Assurance
Health and Safety
Training and Development
Administration
Building Services
Cleaner
Cleaning Supervisor
Housekeeping Staff
Janitorial Worker
Cleaning Team Leader
Domestic Cleaning Staff
Sanitation Worker
Housekeeping Supervisor
Cleaning Services Manager
Facility Cleaning Coordinator
Environmental Services Staff
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