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The Complaint Letter For Bad Product is a formal document used in the United Arab Emirates when a consumer needs to register a formal complaint about a defective or unsatisfactory product. This document is essential under UAE consumer protection framework, particularly Federal Law No. 15 of 2020, which guarantees consumers' rights to receive products meeting quality standards. The letter should be used when informal resolution attempts have failed or when immediate formal documentation of the complaint is necessary. It typically includes comprehensive details about the product, nature of the defect, purchase information, previous communication attempts, and desired resolution. The document serves both as a formal notification to the supplier and as evidence if the matter requires escalation to consumer protection authorities. In the UAE business environment, such letters are taken seriously and often trigger formal internal review processes within companies.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Company name, department (if applicable), address, and any relevant reference numbers

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint letter with reference to the product

5. Product Information: Detailed description of the product including model number, serial number, and date of purchase

6. Problem Description: Clear and specific description of the product's defect or issue

7. Previous Contact: Summary of any previous attempts to resolve the issue

8. Desired Resolution: Clear statement of what resolution is being sought (refund, replacement, repair)

9. Closing Statement: Professional closing with clear timeline for expected response