The Employee Complaint Letter Template is designed to provide a standardized format for workplace grievances in the United Arab Emirates, ensuring compliance with UAE Federal Law No. 33 of 2021 and MOHRE regulations. This template should be used when employees need to formally report workplace issues such as harassment, discrimination, safety concerns, wage disputes, or other employment-related grievances. It includes sections for essential information required by UAE labor law, including employee details, incident descriptions, supporting evidence, and requested resolutions. The template is structured to ensure complaints are documented professionally and comprehensively, facilitating proper handling by HR departments while protecting both employee and employer rights under UAE legislation.
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1. Header Information: Date, recipient's details (HR Manager/Department Head), company name and address, reference number if applicable
2. Subject Line: Clear, concise description of the complaint category (e.g., 'Formal Complaint Regarding Workplace Harassment')
3. Complainant Details: Full name, employee ID, department, position, contact information
4. Complaint Description: Detailed account of the incident(s) or issue(s), including dates, times, locations, and parties involved
5. Previous Actions Taken: Description of any prior attempts to resolve the issue informally or through other channels
6. Requested Resolution: Clear statement of the desired outcome or resolution
7. Closing: Professional closing statement, signature, and date
1. Witness Information: Details of any witnesses to the incident(s), including their names and contact information - include when witnesses are available
2. Impact Statement: Description of how the situation has affected work performance, health, or well-being - include for serious complaints or when emotional/professional impact is significant
3. Legal References: Relevant sections of UAE Labor Law or company policies that have been violated - include when specific legal violations are being cited
4. Timeline of Events: Chronological listing of relevant events - include when complaint involves multiple incidents over time
5. Confidentiality Statement: Request for confidential handling of the complaint - include when matter is sensitive or involves personal information
1. Supporting Documentation: Copies of relevant emails, messages, photographs, or other evidence supporting the complaint
2. Medical Reports: Any medical documentation if the complaint involves health and safety issues or workplace injuries
3. Previous Correspondence: Copies of any previous written communications regarding the issue
4. Witness Statements: Written statements from witnesses, if applicable
5. Company Policy References: Relevant excerpts from company handbook or policies related to the complaint
Relevant legal definitions
Clauses
Relevant Industries
Banking and Financial Services
Healthcare
Construction
Retail
Hospitality
Technology
Manufacturing
Education
Professional Services
Real Estate
Energy and Utilities
Transportation and Logistics
Media and Communications
Government and Public Sector
Relevant Teams
Human Resources
Legal
Compliance
Employee Relations
Administration
Operations
Management
Executive Leadership
Corporate Communications
Health and Safety
Relevant Roles
HR Manager
HR Director
Employee Relations Manager
Legal Counsel
Compliance Officer
Department Manager
Line Supervisor
General Manager
Operations Manager
Administrative Assistant
Executive Assistant
Chief Human Resources Officer
Employee Experience Manager
Workplace Relations Coordinator
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