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The Master Intercompany Services Agreement is essential for multinational corporate groups operating in or through Austria that need to establish a formal framework for intra-group service provision. This document is particularly relevant when companies within a group regularly provide services to each other and need to ensure compliance with Austrian corporate law, tax regulations, and transfer pricing requirements. The agreement typically covers various service types including management, administrative, technical, and operational support, while incorporating necessary provisions for GDPR compliance and Austrian data protection laws. It serves as the foundation for specific service arrangements that can be added through schedules, providing both structure and flexibility for group operations.

1. Parties: Identification of the service provider and service recipient entities, including registration details as required under Austrian law

2. Background: Context of the agreement, relationship between the parties as group companies, and general purpose of the arrangement

3. Definitions: Key terms used throughout the agreement, including 'Services', 'Service Levels', 'Group Company', 'Charges', and other relevant definitions

4. Scope of Services: General framework for services to be provided, with reference to detailed service descriptions in schedules

5. Service Standards: General quality standards, professional standards, and compliance requirements applicable to all services

6. Ordering Process: Procedure for requesting and confirming specific services under the master agreement

7. Charges and Payment: Pricing principles, payment terms, invoicing requirements, and transfer pricing compliance

8. Governance and Reporting: Service management, performance monitoring, and reporting requirements

9. Intellectual Property Rights: Ownership and licensing of IP created or used in providing the services

10. Data Protection and Security: GDPR compliance, data processing terms, and information security requirements

11. Confidentiality: Protection of confidential information shared between group companies

12. Liability and Indemnification: Allocation of risks and responsibilities between parties

13. Term and Termination: Duration of the agreement, renewal provisions, and termination rights

14. Post-Termination: Obligations and procedures following termination, including transition assistance

15. General Provisions: Standard boilerplate clauses including notices, amendments, governing law, etc.