Document background
This Shared Services Agreement template is designed for use under Austrian law when organizations wish to establish a formal arrangement for the provision of shared services. It is particularly relevant for corporate groups centralizing support functions, businesses seeking operational efficiency, or organizations establishing service centers. The agreement covers essential aspects including service scope, performance standards, pricing, governance, and risk allocation, while ensuring compliance with Austrian legal requirements including the ABGB (Civil Code), UGB (Commercial Code), DSG (Data Protection Act), and relevant employment laws. It is structured to accommodate various service types while maintaining flexibility for specific business needs and regulatory requirements.
