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White Label Solution Agreement

White Label Solution Agreement Template for Austria

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Key Requirements PROMPT example:

White Label Solution Agreement

"I need a White Label Solution Agreement under Austrian law for our SaaS platform that will be rebranded by multiple EU-based resellers, with implementation starting March 2025; must include strong data protection provisions and multi-tenant architecture requirements."

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Document background
The White Label Solution Agreement serves as the primary legal framework for businesses seeking to leverage existing technology solutions under their own brand name in the Austrian market. This agreement is essential when a company wants to offer a proven software solution or platform to their customers without developing it internally. The document covers critical aspects such as rebranding rights, customization scope, service level commitments, support obligations, and compliance with Austrian and EU regulations, particularly regarding data protection and consumer rights. The agreement is structured to comply with Austrian civil and commercial codes, incorporating necessary provisions for software licensing, intellectual property protection, and liability allocation. It's particularly relevant for businesses looking to expand their product portfolio quickly while maintaining their market identity and managing their legal and operational risks under Austrian jurisdiction.
Suggested Sections

1. Parties: Identification of the solution provider and the white label partner

2. Background: Context of the agreement and brief description of the white label arrangement

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of the white label solution and associated services

5. License Grant: Terms of the license to use and rebrand the solution

6. Branding and Customization: Requirements and processes for customization and rebranding

7. Service Levels: Performance standards and service level commitments

8. Support and Maintenance: Support obligations, maintenance windows, and response times

9. Fees and Payment: Pricing, payment terms, and invoicing procedures

10. Intellectual Property Rights: IP ownership, licenses, and restrictions

11. Data Protection: GDPR compliance and data processing obligations

12. Confidentiality: Protection of confidential information and trade secrets

13. Warranties: Service and solution warranties and disclaimers

14. Liability and Indemnification: Limitation of liability and indemnification obligations

15. Term and Termination: Duration, renewal, and termination provisions

16. Post-Termination: Obligations and rights after agreement termination

17. General Provisions: Standard boilerplate clauses including governing law and jurisdiction

Optional Sections

1. Hardware Provisions: Include when the solution requires specific hardware components

2. Implementation Services: Include when provider is responsible for implementation and deployment

3. Training: Include when training services are part of the arrangement

4. Security Requirements: Include for solutions handling sensitive data or subject to specific security regulations

5. Disaster Recovery: Include for business-critical solutions requiring specific recovery procedures

6. Consumer Protection: Include when solution will be offered to end consumers

7. Marketing and Promotion: Include when specific marketing arrangements or restrictions apply

8. Source Code Escrow: Include when source code escrow is required for risk management

9. Geographic Restrictions: Include when there are territorial limitations on solution use

10. Regulatory Compliance: Include when solution is subject to specific industry regulations

Suggested Schedules

1. Technical Specification: Detailed technical specifications of the white label solution

2. Service Level Agreement: Detailed service levels, metrics, and remedies

3. Pricing and Payment Schedule: Detailed fee structure, payment terms, and pricing models

4. Support Services Description: Detailed support procedures, escalation paths, and response times

5. Data Processing Agreement: GDPR-compliant data processing terms and details

6. Branding Guidelines: Specific requirements for rebranding and customization

7. Implementation Plan: Project plan and milestones for solution implementation

8. Acceptance Test Criteria: Criteria and procedures for solution acceptance

9. Security Requirements: Detailed security standards and requirements

10. Exit Plan: Detailed procedures for transition upon termination

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































Clauses









































Relevant Industries

Information Technology

Software Development

Financial Services

Healthcare Technology

E-commerce

Telecommunications

Professional Services

Insurance

Banking

Education Technology

Digital Marketing

Business Process Outsourcing

Relevant Teams

Legal

Information Technology

Product Development

Business Development

Operations

Procurement

Compliance

Sales

Technical Support

Partner Management

Solution Architecture

Contract Management

Relevant Roles

Chief Technology Officer

Head of Legal

Commercial Director

Product Manager

Business Development Manager

Legal Counsel

IT Director

Chief Information Officer

Procurement Manager

Operations Director

Partnership Manager

Compliance Officer

Technical Account Manager

Solution Architect

Contract Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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