Document background
A White Label Service Agreement is essential when a business wants to provide its services through another company's brand identity in the Austrian market. This agreement type is commonly used in various sectors, particularly in financial services, technology, and professional services, where companies seek to expand their market reach without developing their own branded solutions. The document needs to comply with Austrian civil law, commercial regulations, and EU requirements (particularly GDPR), while addressing specific aspects of white labeling such as branding rights, service levels, data protection, and quality control. It's particularly important in scenarios where the service provider wants to maintain their core service delivery while allowing partners to present these services as their own, requiring careful attention to intellectual property rights, confidentiality, and operational standards under Austrian jurisdiction.
