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Agreement Between Supplier And Customer
"I need an Agreement Between Supplier And Customer for a Belgian technology company supplying software solutions to enterprise customers, with specific focus on data protection, service levels, and software licensing terms, to be implemented by March 2025."
1. Parties: Identification and details of the supplier and customer, including registration numbers and registered offices
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Defined terms used throughout the agreement
4. Scope of Supply: Detailed description of products/services to be supplied
5. Ordering Process: Procedures for placing and accepting orders
6. Pricing and Payment Terms: Price structure, payment terms, invoicing requirements, and VAT provisions
7. Delivery and Acceptance: Terms regarding delivery, inspection, and acceptance of goods/services
8. Quality and Warranties: Quality standards, warranties, and remedies for defective products/services
9. Term and Termination: Duration of agreement and termination rights
10. Confidentiality: Protection of confidential information exchanged between parties
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Force Majeure: Events excusing performance and consequences
13. Governing Law and Jurisdiction: Belgian law as governing law and jurisdiction for disputes
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Service Levels: Include when agreement involves ongoing services with specific performance metrics
2. Data Protection: Required when personal data processing is involved, ensuring GDPR compliance
3. Insurance: Include when specific insurance requirements are needed due to risk profile
4. Intellectual Property: Include when IP rights are relevant to the products/services
5. Export Control: Include for international trade or regulated products
6. Business Continuity: Include for critical supply relationships
7. Environmental Compliance: Include when environmental regulations are relevant to the supply
8. Anti-Corruption: Include for high-value contracts or public sector customers
1. Schedule 1 - Product/Service Specifications: Detailed technical specifications of products or services
2. Schedule 2 - Pricing Schedule: Detailed pricing information, including any volume discounts or special pricing arrangements
3. Schedule 3 - Service Levels and KPIs: Detailed service level requirements and measurement metrics
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms if applicable
5. Schedule 5 - Contact Details: Key contacts and notice details for both parties
6. Schedule 6 - Special Terms: Any special terms or conditions specific to particular products or services
7. Appendix A - Order Form Template: Standard form for placing orders under the agreement
8. Appendix B - Acceptance Test Procedures: Procedures for testing and accepting deliverables
Authors
Manufacturing
Retail
Technology
Professional Services
Distribution
Food and Beverage
Healthcare
Construction
Telecommunications
Energy
Automotive
Electronics
Industrial Equipment
Consumer Goods
Legal
Procurement
Sales
Operations
Finance
Compliance
Risk Management
Supply Chain
Commercial
Business Development
Contract Management
Account Management
Procurement Manager
Sales Director
Commercial Director
Legal Counsel
Contract Manager
Supply Chain Manager
Business Development Manager
Operations Director
Chief Financial Officer
Account Manager
Purchasing Officer
Compliance Officer
General Counsel
Risk Manager
Category Manager
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