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Cloud Hosting Agreement

Cloud Hosting Agreement Template for Belgium

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Key Requirements PROMPT example:

Cloud Hosting Agreement

"I need a Cloud Hosting Agreement for my fintech startup that will handle sensitive financial data, with strong data protection clauses and specific service level commitments for 99.99% uptime, planned to go live by March 2025."

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Document background
This Cloud Hosting Agreement is designed for use when establishing a contractual relationship between a cloud service provider and a customer in Belgium. The agreement comprehensively covers the provision of cloud hosting services, including infrastructure specifications, service levels, data protection measures, and security requirements. It is specifically tailored to comply with Belgian law while incorporating necessary EU regulations such as GDPR, the NIS Directive, and the Free Flow of Non-Personal Data Regulation. The document is particularly crucial for businesses seeking to outsource their IT infrastructure or data storage needs while ensuring regulatory compliance and clear operational parameters.
Suggested Sections

1. Parties: Identification of the cloud service provider and customer, including registered addresses and company details

2. Background: Context of the agreement and brief description of the services to be provided

3. Definitions: Defined terms used throughout the agreement, including technical terminology

4. Services: Detailed description of the cloud hosting services, including scope and exclusions

5. Service Provider Obligations: Key responsibilities and commitments of the cloud service provider

6. Customer Obligations: Customer responsibilities, including acceptable use policies and compliance requirements

7. Data Protection and Security: GDPR compliance measures, data processing terms, and security requirements

8. Service Levels: Performance standards, availability commitments, and remedies for failure

9. Charges and Payment: Pricing, payment terms, and billing procedures

10. Intellectual Property Rights: Ownership and usage rights of software, data, and other IP

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Indemnities: Limitation of liability, indemnification obligations, and insurance requirements

13. Term and Termination: Contract duration, renewal terms, and termination rights

14. Force Majeure: Circumstances excusing performance and related procedures

15. General Provisions: Standard legal provisions including governing law, notices, and assignment

Optional Sections

1. Migration Services: Terms for data migration services, used when initial setup or exit migration services are required

2. Professional Services: Additional consulting or implementation services, included when provider offers supplementary services

3. Disaster Recovery: Specific disaster recovery obligations, included for critical services or when required by customer

4. Change Control: Procedures for managing changes to services or specifications, needed for complex implementations

5. Third-Party Services: Terms governing integration with third-party services, included when relevant

6. Customer Data Backup: Specific backup requirements and procedures, included when backup services are part of the offering

7. Compliance and Audits: Detailed compliance obligations and audit rights, included for regulated industries

8. Support Services: Detailed support terms and procedures, included when specific support requirements exist

Suggested Schedules

1. Service Description: Detailed technical specifications of the cloud hosting services

2. Service Level Agreement: Detailed performance metrics, measurement methods, and service credits

3. Pricing and Payment Schedule: Detailed pricing structure, payment terms, and calculation methods

4. Security Requirements: Specific security standards, protocols, and procedures

5. Data Processing Agreement: GDPR-compliant data processing terms and procedures

6. Acceptable Use Policy: Detailed rules and restrictions for use of the services

7. Technical Support Procedures: Support level definitions, contact procedures, and escalation paths

8. Business Continuity Plan: Disaster recovery and business continuity procedures

9. Exit Plan: Procedures and requirements for service termination and transition

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































Clauses



































Relevant Industries

Information Technology

Financial Services

Healthcare

E-commerce

Manufacturing

Professional Services

Education

Government

Telecommunications

Media and Entertainment

Retail

Insurance

Logistics

Relevant Teams

Legal

Information Technology

Information Security

Procurement

Compliance

Risk Management

Operations

Infrastructure

Data Protection

Technical Operations

Vendor Management

Relevant Roles

Chief Technology Officer

Chief Information Officer

IT Director

Legal Counsel

Procurement Manager

Information Security Officer

Data Protection Officer

Cloud Infrastructure Manager

IT Operations Manager

Risk Manager

Compliance Officer

Technical Project Manager

Contract Manager

Enterprise Architect

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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