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Facility Management Services Agreement
"I need a Facility Management Services Agreement for managing multiple office locations across Belgium, including cleaning, security, and maintenance services, with strict GDPR compliance requirements and staff transfer provisions, starting from March 2025."
1. Parties: Identification of the service provider and client, including full legal names and registered addresses
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation
4. Scope of Services: Overview of facility management services to be provided, with reference to detailed service specifications in schedules
5. Term and Commencement: Duration of the agreement, including start date, initial term, and renewal provisions
6. Service Provider's Obligations: Key responsibilities and commitments of the facility management service provider
7. Client's Obligations: Client's responsibilities, including access provision and cooperation requirements
8. Personnel and Subcontracting: Requirements for service provider's staff and rules regarding subcontracting
9. Performance Standards: Required service levels and quality standards, with reference to KPIs
10. Fees and Payment: Pricing structure, payment terms, and invoicing procedures
11. Health and Safety: Compliance with Belgian health and safety regulations and specific safety requirements
12. Insurance and Liability: Insurance requirements and allocation of risks between parties
13. Confidentiality and Data Protection: Obligations regarding confidential information and GDPR compliance
14. Termination: Grounds for termination, notice requirements, and consequences of termination
15. Governing Law and Jurisdiction: Specification of Belgian law as governing law and jurisdiction for disputes
1. Environmental Management: Required when services include significant environmental impact management or sustainability requirements
2. Security Services: Included when security services form part of the facility management scope
3. Energy Management: Required when services include energy efficiency management and monitoring
4. Asset Management: Included when the service provider is responsible for managing client's assets or equipment
5. Disaster Recovery: Required for critical facilities requiring specific business continuity measures
6. Innovation and Continuous Improvement: Included when parties want to formalize requirements for service enhancement
7. Transfer of Undertakings: Required when existing staff will transfer to the service provider under Belgian employment law
8. Force Majeure: Optional detailed provisions for handling force majeure events beyond standard provisions
1. Schedule 1 - Detailed Service Specifications: Comprehensive breakdown of all facility management services to be provided
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement methodologies
3. Schedule 3 - Pricing and Payment Terms: Detailed fee structure, including base fees, variable costs, and any incentive mechanisms
4. Schedule 4 - Site Information: Details of facilities covered under the agreement, including locations and specific requirements
5. Schedule 5 - Staff and Key Personnel: Details of key staff positions, qualifications, and any transferred employees
6. Schedule 6 - Equipment and Assets: List of equipment provided by either party and maintenance responsibilities
7. Schedule 7 - Reporting Requirements: Templates and specifications for required service reports and meetings
8. Schedule 8 - Handover and Exit Plan: Procedures for service commencement and termination transition
9. Appendix A - Health and Safety Procedures: Specific health and safety requirements and procedures
10. Appendix B - Emergency Procedures: Emergency response protocols and contact information
11. Appendix C - Required Insurance Certificates: Copies of insurance certificates and coverage details
Authors
Real Estate
Commercial Property Management
Industrial Manufacturing
Healthcare
Education
Retail
Hospitality
Corporate Offices
Public Sector
Technology
Banking and Financial Services
Logistics and Warehousing
Legal
Operations
Facility Management
Procurement
Finance
Risk and Compliance
Real Estate
Property Management
Contract Management
Health and Safety
Facility Manager
Operations Director
Property Manager
Procurement Manager
Legal Counsel
Contract Manager
Health and Safety Manager
Maintenance Manager
Operations Manager
Chief Financial Officer
Risk Manager
Compliance Officer
Building Services Manager
Real Estate Manager
General Counsel
Chief Operations Officer
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